What do you do when you forgot your voicemail password

What do you do when you forgot your voicemail password

  • To reset your voicemail password on an iPhone, you don't have to call yourself — you can change it right from your Settings app.
  • You might want to reset your iPhone's voicemail password to keep your voicemails private, or because you've forgotten your current password.
  • Visit Business Insider's homepage for more stories.

Long gone are the days in which you had to dial a number, and then dial your voicemail password when prompted by a robotic voice. 

Nowadays, you can reset your voicemail password with just a few taps. This is great when you want to protect those voicemails from being seen or heard by anyone else.

Luckily, the iPhone still allows you to have a passcode for your voicemail, on top of the password you set to open your device. 

Here is how to change your iPhone voicemail password.

Check out the products mentioned in this article:

iPhone 11 (From $699.99 at Best Buy)

How to reset your voicemail password on an iPhone

1. Open the Settings app on your iPhone.

2. Scroll down to the item "Phone." This option has a green icon with a picture of a traditional phone to the left of it. Tap this option.

Scroll down to the Phone option. Melanie Weir/Business Insider

3. On the next page, scroll down to the option labeled "Change Voicemail Password." Unlike the other options on this list, the text for this one is in blue. Tap this option.

Tap "Change Voicemail Password." Melanie Weir/Business Insider

4. You'll be prompted with a keypad that asks you to enter a new voicemail password. You may enter a password no less than four, and no more than ten digits long.

  • How to save voicemails from your iPhone and share them in a variety of ways

  • How to set up a custom voicemail greeting on your iPhone

  • How to set up a custom voicemail greeting on a Samsung Galaxy S10, in 2 different ways

  • How to set up a voicemail account and greeting on a Google Pixel, and access your mailbox from anywhere

Melanie Weir

Freelance author

Melanie Weir is a freelance author for Insider, mainly focusing on the Tech Reference section, but occasionally contributing to Lifestyle and Entertainment topics as well. She is also a freelance writer for ScreenRant, and is the Lead Weekend News Editor at TheThings.com. In her spare time she writes plays for both stage and screen. She can be reached at , or through LinkedIn.

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I cannot listen to my voicemail because I forgot the voicemail password. Who should I turn to for help? My iPhone carrier is AT&T".

Voicemail, also named as voice message or voice bank is the system that allows you to exchange personal voice messages using an ordinary telephone. Nowadays, voicemails are widely used on iPhone and Android by the carriers.

It is convenient to go through an automated message to listen to your voicemails, however, once you forgot the voicemail password, you will find it a headache. In this post, we will introduce ways to help you reset or change the voicemail password from carriers like AT&T, Verizon, Sprint, T-Mobile, etc.

What do you do when you forgot your voicemail password

Forgot Voicemail Password

Click here to know more details about Voicemail.

  • Solution 1. How to change voicemail password directly if you do remember the old password
  • Solution 2. How to reset voicemail password from your carriers (AT&T, Verizon, Sprint, T-Mobile, etc.)
  • Solution 3. Recover the deleted or lost voicemail password on iPhone

Solution 1. How to change voicemail password directly if you do remember the old password

This way is only available assuming you remember the original voicemail password, and you change the password on your iPhone and Android directly.

On your phone, go to "Settings" > "Phone" > Hit "Change Voicemail Password" > Enter the current voicemail password and "Done" > Type the new voicemail password and "Done" > Type your new password again, and confirm to change your voicemail password.

What do you do when you forgot your voicemail password

After that, next time you open the voicemail notification, you can enter the new voicemail password to listen to the voice messages.

Solution 2. How to reset voicemail password from your carriers (AT&T, Verizon, Sprint, T-Mobile, etc.)

If you forgot voicemail password on your iPhone or Android phone, then there is no direct way but asking for help for your carrier to help you.

#1. Reset AT&T voicemail password on iPhone

What do you do when you forgot your voicemail password

For finding back your AT&T voicemail password, there are two ways to make it, set up password from a call and change the password from websites.

AT&T voicemail password reset via a call

1Call 611 or 800-331-0500 to enter the wireless number starting with the area code.

2Press "3" to "Get Help with Voicemail" > "3" to select to reset your voicemail password.

3 Enter the Billing Zip code for the account, and after that your iPhone will display "Password Incorrect – Enter Voicemail Password" > Type the last seven digits of the wireless phone number and "OK".

Change AT&T voicemail password online

1Go to https://www.wireless.att.com/olam/loginAction.olamexecute, log in your wireless account.

2Select "Reset Voice Mail PIN" > Reset the password and select a wireless number from the drop-down men > "Submit".

3After seconds, your iPhone will receive "Password Incorrect – Enter Voicemail Password", enter the last seven digits of the wireless phone number and tap "OK".

#2. Change Verizon voicemail password on iPhone

If you forgot voicemail password from Verizon carrier, there are three ways for you to reset the password.

What do you do when you forgot your voicemail password

Reset voicemail password from a call on your phone

1Dial 611 and press "SEND". Or you can directly call (800) 922-0204 to ask for automated customer service menu.

2Follow the instructions and go to "Reset Voicemail Password" > Enter the requested information and follow the prompts to reset the password.

Kindly note that you cannot have the repeated digits or consecutive digits as the reset voicemail password. After that, you can check your Verizon messages.

Change voicemail password on Verizon online

1Go to https://wbillpay.verizonwireless.com/vzw/mobilesecure/services/resetVPass.action, log in you're the screen.

2Select the device to change the password > "Manage My Device" > "RESET VOICE MAIL PASSWORD" to get one option from "Create New Password" or "Choose a password for me" > "Submit" to change or create a new password from Verizon.

Make new password on Verizon app

In this way, you could download Verizon app to your phone to help you get the voicemail password reset.

1On your phone, go to "My Verizon" app > "Menu" > "Account".

What do you do when you forgot your voicemail password

2Tap "Account Settings" > Sign in your Verizon > "Security" > "Manage Voicemail Password".

What do you do when you forgot your voicemail password

3Input and confirm the new voicemail password and hit "Update" to make the changes.

What do you do when you forgot your voicemail password

#3. T-Mobile voicemail password reset on iPhone and Android

What do you do when you forgot your voicemail password

Set up voicemail password

1Press and hold 1 on your phone's dialpad to connect your voicemail.

2A prompted display will let you create a password the first time to access your new voicemail account, and you need to use the last four digits of your mobile number.

3Create a new password with 4 to 7 digit code. Then record your greeting and name, and you can make the default settings to use the voicemail.

Reset T-Mobile voicemail password online

1Go to T-Mobile login page to log in your T-Mobile account.

2 Select "PHONE" > "Check Voicemail" > "Settings" > "PIN" to follow the screen instructions to complete the process of resetting password.

Change T-Mobile password on phone

1Press and hold 1 on your phone's dialpad to connect your voicemail.

2Press "*" key > "5" to enter the "Password Security" service.

3Press "1" to follow the instructions to change your voicemail password.

Extended reading: Locked T-Mobile phone may get the limited functions. For using T-Mobile freely, you can Unlock T-Mobile phone.

#4. Sprint voicemail password reset on iPhone and Android

What do you do when you forgot your voicemail password

Reset voicemail password on Sprint online

In this part, you will be directed into use Sprint official page to reset voicemail password. It can help you a lot, like block text messages, unlock Spring phone, etc.

1Go to https://www.sprint.com, sign in your Sprint account.

2Click "My preferences" from "My Sprint".

What do you do when you forgot your voicemail password

3Choose "Change voicemail passcode" under "Things I can manage online" to open the window of "Reset Voicemail Passcode" to start to follow the instructions to reset the passcode for voicemail.

Reset voicemail password on phone directly

Also you can dial the number on your phone to reset the password directly by dialing "*2" > "Account Information" or "Changes" to get the instructions to reset your voicemail passcode without going through voicemails.

Till now, the common ways of resetting voicemail password on your iPhone or Android phone have been shared here. For more ways of changing password from other carriers, you could contact the carriers to make the reset directly if you forgot the voicemail password.

Solution 3. Recover the deleted or lost voicemail password on iPhone

Surely, if you lost the voicemail password before you reset the password you can use iPhone Data Recovery to help you.

  • This tool can help you recover the deleted voicemail password directly from your iPhone.
  • It can retrieve the lost voicemail password from iTunes or iCloud backup when your iPhone is not at hand.
  • You can preview and save the restored voicemail password to your computer.
  • It can not only recover voicemail, but also retrieve iPhone messages, contacts, photos, etc. can be recovered with this program.

Do not miss this video tutorial to recover your voicemail messages here.

What do you do when you forgot your voicemail password
What do you do when you forgot your voicemail password

Check this post to get the details to recover deleted voicemails on iPhone.

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