Through this service, you can change the Banking Details of how you are receiving your benefit or update your banking details held by the department. If you are currently receiving benefit payments by cheque, you may change your details to start receiving payments by direct deposit in a bank. If you are already receiving your payments by direct bank deposits, you may change both the bank as well as the account number (IBAN). You can also opt to receive a payment notification via SMS when your benefit has been deposited. Through this service, you cannot change your banking details to start receiving cheque payments.
General eligibility criteria:
Requirements To use this service, you will need:
Additional Information
When a Payment is not received If a deposit in the bank account is not finalised because of an incorrect account number or closure of an account, the claimant is to notify the Department of Social Security immediately online. The procedure is the following:
This procedure normally takes from 10 to 15 days to be finalised. How to access the service The user must authenticate to access the Banking Details service. apply |