Is the MyBlue Member App available to all members? Show The MyBlue Member App is available to most members. However, the app is not available if you are in the Federal Employee Program (FEP), Blue Benefit Administrators (BBA), Ancillary only, Medicare Advantage or standalone Part D plans, or have standalone dental, vision, or wellness coverage. Do previously registered users need to re-register? No. The app will update automatically. What if I forget my password? You can reset your password by clicking on the Forgot My Password link, where you'll have to complete the registration form again. Is it mandatory to enter a Member Suffix to register? Yes. What if I am having trouble selecting my date of birth during the registration process? You must first select the year you were born, followed by the day and month. Do I need to enter my Social Security number (SSN) to register? Yes. You're only required to enter part of your Social Security number. When registering, you must replace the missing zeroes with the corresponding digits of your Social Security number. See the example provided below: Does personal information, like a Social Security number, get stored on the phone? No. There is no member information stored on the phone. All information is encrypted and secured within a protected database. What if I don't have a Social Security number, or don't provide one? Entering a Social Security number is currently needed to register for the app. If you can't provide one, you won't be able to register at this time. If you do have a SSN and it is not registered with Blue Cross, you can call our secure line at 1-888-512-0977 to provide it. What phones and operating systems are supported? All iOS and Android phones are supported. What are the Privacy Rules and Access Permission around using this app?
Does the Member App replace my ID card? No. The Member App is not intended to replace existing Blue Cross Blue Shield of Massachusetts ID cards. The Member App provides you with additional on-the-go information and personalized health information. What are the benefits of the Interactive ID card? You can email a PDF of your Member ID card to your doctors and direct-dial important phone numbers, like Member Service. If a claim gets adjusted, how will it be shown? For Medical, Vision, and Dental claims, you will only see the latest version of the claim. For claims related to Pharmacy coverage, you will see all past and present versions of the claim. Can I view my financial account balances? At this time, you can only view HRA, HSA, or FSA accounts from HealthEquity. How far back can I view my claims history? You can see up to one hundred claims over the previous two years. Claims listed include medical, behavioral health, vision, dental, and prescriptions. How far back can I view my doctor visits and prescriptions history? You can see your last ten doctor visits and filled prescriptions. NOTE: If you see the same doctor multiple times, or refill a prescription, you will only see the most recent visit or filled prescription. What if I don't see any results when I search for doctors in my area? To get the most accurate information available, please be sure to "allow current location" features within the app, as well enabling location services in your mobile device's web browser. If you are still having trouble finding a provider in your area, you can call our Member App Support Line at 1-888-772-1722. Can I search for doctors outside of Massachusetts using the MyBlue Member App? Our Find a Doctor tool allows you to search for doctors, dentists, and hospitals anywhere in the nation. You will have to enable location services within the browser to ensure you are receiving accurate data. Are the MRI and Limited Care facilities listed under the Get Care tab only located in Massachusetts? Yes. These features are intended to provide quick, local results for Massachusetts MRI and Limited Care providers (Be sure to have your location services enabled in both your phone settings, and within the app itself.). If you are out of state and use these features, it will return no results. You can use the Find a Doctor feature that will provide results for these services in your state, or call Member Services for assistance. Are the Limited Care and MRI facilities that are listed included in my network? Not all of them. The list includes all facilities within 20 miles of your current location, not just ones in your health plan's network. To find a Limited Care or MRI facility in your network, use the Find a Doctor feature or call Member Service at the number on your ID card. Can I get cost estimates through the mobile version of Find a Doctor? Yes, but you must log into your Member Central account. If you just want to access the general Find a Doctor tool, you will only have the ability to search for doctors, dentists, and hospitals. Who can I contact if I have questions about the Member App? You can call our Member App Support Line at 1-888-772-1722. Do I have to give my Social Security number to my insurance company?You are not required by law to give out your social security number. If you feel uncomfortable doing so, it's good to remember that in most cases, your insurance adjuster won't need it.
Does medical ask for social security number?Most healthcare providers will ask you for your Social Security number when you are seeking medical care. They often require this so that they can collect payment for healthcare services and verify your identity when it comes to looking up your health records.
Can I use my ITIN number to get health insurance?You may be able to use your Individual Taxpayer Identification Number (ITIN) to apply for health insurance in place of the SSN. Most insurance plans are focused more on your current residence than your SSN.
Why does Aetna need my Social Security number?We need either your Aetna member ID or Social Security number to identify you and determine if you are authorized to use this program. It's important that you safeguard both your User Name and Password to prevent unauthorized users from accessing your personal information.
|
Does blue cross blue shield require social security number
Related Posts
Copyright © 2024 hanghieugiatot Inc.
