UPS Express Critical® provides a broad range of urgent transportation options ranging from lightweight to heavyweight shipments around the world. Show As a global leader in time-sensitive shipments, we can provide you with access to virtually any kind of aircraft or vehicle around the world. With a full suite of global, urgent transportation services, we have the ability to optimize solutions for nearly every shipment. Our experienced team can quickly assess a critical situation, identify transportation alternatives and implement a delivery solution that meets your time and cost requirements. UPS Express Critical Services include: Air - Next-flight-out service within North America, Europe** and between major metropolitan areas worldwide Surface - Exclusive use, non-stop, door-to-door ground transportation throughout the U.S., into Canada, Mexico and Europe** Charter - Air charter management services available around the world Hand Carry - Dedicated courier assigned to maintain in-transit, end-to-end physical possession of your shipment International - Next-flight-out, charter and courier services providing extensive global coverage Secure*** - When your shipment requires added security to ensure it arrives safely and remains intact. Our experienced staff can create a solution that meets your needs, for virtually any size shipment Inside Precision*** - Provides white glove services seamlessly integrated with UPS transportation networks for time definite inside pickup or delivery of high value products. Our professional crews can meet your delivery challenges and manage on-site shipments, complete door-to-door service, unpacking, setup, and inside delivery Value Added Services*** - Specialized equipment and shipment handling designed to meet your domestic or international freight needs UPS Express Critical can make a difference in your organization's time-sensitive shipping activities. Leveraging our extensive logistics and communications network, our team can handle a one-time urgent shipment or create a customized, high-priority solution based on your requirements. Features Extensive route optimization capabilities One-time shipments or custom solutions Proprietary electronic information system for shipment processing and tracking Comprehensive inventory of trucks, aircraft and flight schedules Specialized equipment and services to meet unique requirements (e.g., hazardous shipments, temperature-controlled vehicles, oversize/overweight cargo) Benefits Arrange urgent transportation or a combination of
services that fit your time-sensitive shipment Enable real-time shipment tracking from pickup to delivery Optimize routes to ensure timely delivery and control costs Develop customized solutions to meet special transportation requirements Provide quick turnaround and exceptional service quality from a trusted source UPS Express Critical representatives are available 24 hours a day, seven days a week to assist with your urgent freight shipments. For more information, please contact us via
* See Terms and Conditions for additional information, conditions and limitations. ** European countries where Express Critical is available. *** Secure, Inside Precision and Value Added Services are not available in Europe. How can I contact UPS by phone?1 (800) 742-5877United Parcel Service / Customer servicenull
What is UPS International Service?Extending Our Expertise Overseas
UPS® operates more than 2,000 daily flights to 220 countries and territories, offering a variety of day- and time-specific delivery options, full tracking visibility, and expertise in customs clearance regulations.
Does ups have live customer service?When you contact UPS, start with our Virtual Assistant for immediate answers. If you still need help, we'll either transition you to live chat or connect you directly to a phone representative (during normal business hours.)
Can I live chat with UPS?Online ChatUnited Parcel Service / Customer service chatnull
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