Blue cross blue shield of new mexico centennial care phone number

Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM 87125-7630

505-291-3500
800-835-8699

Mailing Address for Express Mailing Services only (UPS, FedEx, etc.)
5701 Balloon Fiesta Parkway NE
Albuquerque, NM 87113

Street Address - FSU/Customer Service
4373 Alexander Blvd. NE
Albuquerque, NM 87107

Make a Payment

Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill.

Product and Program Contact Information

If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:

Individual and Family Plan
If you have coverage through your employer, please see “Group Plans” below.
Under 65 Customer Service (Existing members with health insurance plans including HMO and PPO)	866-236-1702 Monday – Friday: 6 a.m. – 7 p.m. CT Saturday: 7 a.m. – 4 p.m. CT Sunday: Closed
Group Plans
HMO Customer Service	800-423-1630
PPO Customer Service	800-432-0750
All Other Members
BCBSNM Customer Service	800-432-0750
Medicare and Medicaid Plans
Medicaid Members	866-689-1523
Medicare Advantage Members	877-774-8592
Medicare Part D Members	888-285-2249
Medicare Supplement Members	877-587-6623
Medicare Information and Sales	855-375-8934
Human Resources
Human Resources Inquiries	866-977-7378
Supplier Registration
Supplier Registration	If you are interested in conducting business with Blue Cross and Blue Shield of New Mexico, this link takes you to our Supplier Registration Portal.

To Contact Blue Cross Blue Shield:

Member Services

(866) 689-1523

TTY/TDD: 711

Care Coordination
(877) 232-5518

For General Information, please click on the MCO logo above.
To file a grievance or an appeal, with this MCO, click here.

To Contact Presbyterian Health Plan:

Member Services

24 Hours

(505) 923-5200

(888) 977-2333

TTY: (888) 872-7568

Navajo Hotline

In Albuquerque: (505) 923-5157

Outside Albuquerque: (888) 806-8793

For General Information, please click on the MCO logo above.
To file a grievance or an appeal, with this MCO, click here.

To Contact Western Sky Community Care:

Member Services

Monday – Friday, 8:00 a.m. – 5:00 p.m.

(844) 543-8996

TTY: 711

Care Coordination

(844) 543-8996 (ask for “Care Coordination”)

For General Information, please click on the MCO logo above.
To file a grievance or an appeal, with this MCO, click here.

BlueCross BlueShield Of New Mexico/

Blue Cross Community Centennial

Blue Cross Community Centennial is a health insurance plan. This plan is part of New Mexico's Medicaid program. Those who qualify for full Medicaid can enroll with a managed care organization (MCO). Blue Cross and Blue Shield of New Mexico (BCBSNM) is one of the MCOs offering Medicaid coverage.

BCBSNM wants to make sure you get the health care you need. Our plan covers services that are medically necessary. It includes coverage for:

• Being in the hospital
• Emergency and urgent care
• Preventive care
• Diagnostic tests
• Family planning
• and much more!

Transportation services through BCBSNM contractor, LogistiCare:  trip must be medically necessary (doctor appointments, dialysis, counseling).  To reserve a ride, call 1-866-913-4342, M-F 8-5; Hearing Impaired (TTY): 1-866-288-3133.

Please visit our website for more information: https://www.bcbsnm.com/community-centennial/