Amazon is one of the renowned online markets, where you buy the commodities that you want very efficiently. On the page where the item is place, it is often accompanied by photos and videos. They help you to understand more about that item after reading the features and description. Show Amazingly, Amazon is compatible with your Smart TV, but there are times when the video fails to play. This is a normal occurrence that should not make you panic, because you can solve it by yourself. How should you go about it? There are several reasons that can cause your Amazon Prime video fail to play as you will see in this article. Some of them include:
These are some of the causes of your Amazon Prime video developing issues. To sort them out, you can:
Prime video something went wrongAs aforementioned above, there are common causes of your Amazon Prime video malfunctioning, and we shall now look at the solutions to these problems in a better way:
However, before deciding to carry out this final solution, you can try to see how the app is functioning by:
If your app still has issues even after doing the above, then you can decide to uninstall, and then download & reinstall the Amazon Prime Video app. Solving issues with Amazon Prime Video app something went wrongAs said earlier, if you try the solutions that have been given in the previous paragraphs and fail, there are more tips that you can try. They are as follows:
You can buy Amazon Firestick, or Roku streaming stick, and they will sort you out effectively. After purchasing any of these, you install them easily, and start enjoying immediate access to Amazon Prime video. Moreover, their quality is also exceptional, hence their performance is exquisite. The streaming sticks outdo what any Smart TV has to offer in terms of streaming quality. They are affordable, you buy them only once, and they do not have any maintenance cost. Moreover, they solve myriad problems that could nag you for years.
When you run the app on the Firestick, or Smart TV, and it fails to function, you can try it on a smartphone, or your PC to see how it will behave. If you find that it is running well on another device, then the app has no problem. In this case, you can reboot the device where the app was running initially.
So, you have to check your network first, and ensure that it is working fine. Then, your internet connection should have a speed of at least 900 kilobytes per second to give you a Standard Definition video quality. The High Definition video quality requires an internet speed of 3.5 Megabytes per second. However, if you are using Wi-Fi, you should put the router and streaming gadget close. This is how to check your network:
After this, restart the internet connection, and run the Amazon Prime app to see how it will behave.
When you do the above, the old app will be uninstalled/deleted from your device, together with its faults. After this, restart your Smart TV, and download & reinstall another app afresh. Restarting the app requires you to press-hold the Play and Select buttons simultaneously for some seconds, and the device will restart.
So, when you want this app to run effectively, ensure that nobody is downloading, gaming, or streaming large files using the same internet connection that you are using. Moreover, if you are using VPNs, you should turn them off, because they also interfere with the running of the app.
To avoid this, you should set your device to update automatically, to avoid any happenstances of the app failing because of pending updates. If the app needs updating, this is how to do it:
ConclusionThere you go! You now know why something went wrong with your Amazon Prime Video app, and how solve it. These are true, reliable, accurate, and effective solutions that will sort out all problems. Denis is an article/blog and content writer with over 3 years of experience in writing on different niches, including product reviews, buyer’s guide, health, travel, fitness, technology, tourism. I also have enough experience in SEO writing. Why does Amazon Prime keep saying something went wrong on my TV?Amazon. If you are met with the Amazon Prime Video message 'Something went wrong', first check your network connection. A poor internet connection is the most common reason for receiving this message when using Amazon Prime. You can fix this by first unplugging your router, then disconnecting and reconnecting.
Why is my Amazon Prime Video not working on my TV?Close the Prime Video app and restart your device by turning it off, unplugging the device for a minute or so, then plugging it back in and turning it on. Note: If the power cord is not accessible, options are available to power reset or restart an Android TV™ or Google TV™ using the remote control or the TV menu.
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