What does confidentiality mean to you interview question

6. Tell me about your experience managing confidential information.

Why the Interviewer Asks This Question

As a Court Clerk, you will manage sensitive client information in clinical or legal settings. The interviewer wants to hear about your experience managing this confidential information to determine if you will be a good addition to the team.

Written by Krista Wenz on March 2nd, 2022

Focus Your Answer On

When you talk about your experience, discuss and focus on how it pertains to the job description. Tell the interviewer about administrative roles dealing with health, security, or government information that you have managed. You can also show off your skills and strengths by highlighting your accomplishments or awards for your performance and consistency in handling confidential information.

Written by Krista Wenz on March 2nd, 2022

What to Avoid

Avoid saying that you do not care about client confidentiality. You must follow state and federal laws that protect clients' right to have their information kept confidential.

Written by Krista Wenz on March 2nd, 2022

1st Answer Example

"When managing confidential information, I'm careful to follow state and federal laws of securing documentation. I always hand-deliver documentation within the building as well as properly storing it in my office."

Written by Krista Wenz on March 2nd, 2022

Entry Level Example

"I handle all my paperwork and information confidentially. My job is to safeguard the information that I'm managing and preparing for cases."

Experienced Example

"My experience as a Court Clerk has given me a great deal of experience in handling confidential information. Everyone deserves the right to confidentiality, and I would never undermine that right. I do have experience using a variety of software designed for the safeguarding of information, as well."

Written by Krista Wenz on March 2nd, 2022

Community Answer

"My experience as a Legal Assistant and Human Resources Assistant have given me a great deal of experience handling confidential information. Everyone deserves confidentiality. I do have experience using software designed for safeguarding as well."

Written by an Anonymous User



Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer

This is a good answer. I would expand on what types of information you had to keep confidential (financial, personal, legal info). Expanding on specifics helps create a stronger visual for the interviewer, and those specific examples could make it easy for the interviewer to connect your experience to the requirements of the job for which you are interviewing.

Community Answer

"While interning at the police department and juvenile detention center, I dealt with confidential information all the time. Living here for most of my life, there were, of course, names and people that I recognized. It was important for me not to share information of every name and case I came across with outsiders for their confidentiality and the confidentiality and trust of the organizations."

Written by an Anonymous User



Our Professional Interview Coach
Rachelle Enns Reviewed the Above Answer

Your answer showcases your strong ability to use discretion - a very good response! I like that you are adding specific examples when answering your questions. This approach helps to bring your background to life, for the interviewer.

Community Answer

"I was in charge of sealing cases while in Law and 'Equity. They were sealed on the computer and then placed in a separate storage situation to be kept away from everyone except certain court users. We marked in the computer who had access if anyone. I never talked about or revealed to anyone without access to the content of any case."

Written by an Anonymous User



Our Professional Interview Coach
Cindy Ramsey Reviewed the Above Answer

Good! Again, a bit more detail will help create a robust answer. How often were you called on to complete this task? What steps did you take to ensure they were sealed in the computer and in storage?

Community Answer

"In my current position, confidentiality plays an important role. To the rest of the departments, we are kind of in the shadows. We deal with employee relations daily, we write individuals up, conduct investigations in fraud and theft from employees, and much more. We are held accountable by MLGCA to keep our documents confidential and not share information with other departments."

Written by an Anonymous User



Our Professional Interview Coach
Chad Wilson Reviewed the Above Answer

Great answer! The examples you have provided from your current job will make it easy for the interviewer to connect your experience to the requirements of the job for which you are interviewing.

Community Answer

"I handle all my paperwork and information confidentially. At my current job as an in-house counsel, confidentiality is very important; to protect the company against its competitors, employees, or clients."

Written by an Anonymous User



Our Professional Interview Coach
Marcie Wilmot Reviewed the Above Answer

Great! You've done a nice job of explaining why confidentiality is so important within your current role. Can you talk more about how exactly you maintain confidentiality? Do you use locked file cabinets? Do you encrypt all online confidential documents? Do you keep your desk and computer screen clear of confidential information when you're not in your office?