The installer has insufficient privileges to modify this file

Please check to see that you have administrator privileges to your machine. If not, please, make sure you have such privileges and then try your installation again.

If you are still getting Error 1303, please follow the instructions below, as a workaround to remove the "Application Data" shortcut (junction) from the "C:\ProgramData" directory during installation.

Please use the following workaround:

Remove the "Application Data" shortcut (junction) from the "C:\ProgramData" directory:

1. Click on your Windows Logo to bring up the Start Menu, select Computer

2. Choose the "Organize" drop-down located in the upper left-hand corner and select "Folder and Search Options"

3. Choose the "View" tab, select the following options, and click OK:

Select/Check "Show hidden files and folders"
De-select/Uncheck "Hide protected operating system files"

Click OK.

4. Navigate to "C:\ProgramData"

5. Locate the "Application Data" shortcut

6. Click and drag the "Application Data" shortcut to another location. For example, your Desktop. Some user's have reported that this folde is locked and is not able to be moved. In this situation you can try to rename the folder in stead (perhaps to "Application Data_") or even select to delete the file so it is removed to the Recycle Bin. This should allow you to proceed in the same way as moving to the desktop.

7. Install SPSS.

8. When the installation is complete, move the "Application Data" shortcut to its original location (If it was moved to the Recycle Bin, open the Recycle Bin and right click the Application Data shortcut and select Restore).

9. Click on the Windows Logo to bring up the Start Menu, select Computer

10. Choose the "Organize" drop-down located in the upper left-hand corner and select "Folder and Search Options"

11. Choose the "View" tab, select the following options, and click OK:

De-select/Uncheck "Show hidden files and folders"
Select/Check "Hide protected operating system files"

Click OK.

Close the Window

If you have issues restoring the settings that were in place prior to the resolution process, please perform the following steps:

1. Click on the Windows Logo to bring up the Start Menu, select Computer

2. Choose the "Organize" drop-down located in the upper left-hand corner and select "Folder and Search Options"

3. Choose the "View" tab, select the following options, and click OK:

Select the 'Do not show hidden files and folders' option.
Select the 'Hide protected operating system files' option.
Select the Apply button.
Select the OK button.
Close Computer window.

CAUSES

1. The file update process may be faster than the file copy process.
2. The anti-virus or firewallsoftware is conflicting with or blocking the installation of the update.
3. The Windows permissions for the folder containing the file are set to "restrict access".
4. The file referenced in the error is in useor damaged.

FIX

Option 1

Click Retry to allow the update to complete.
If that doesn't work, click Cancel on the error message, then go to option 2.

Option 2

1. Temporarily disable the anti-virus or security software.
2. Install the update
3. Re-enable your antivirus or security software.

**Note: Disabling antivirus software while connected to the Internet using a persistent connection such as DSL or cable is not recommended. Disconnect the computer from the internet before disabling the antivirus software. When you are finished with these steps, re-enable the anti-virus software before reconnecting to the internet.

Option 3

Clean re-install your software

1. Log on to an Administrator account or to a user account with administrative privileges since Limited or Power User accounts will not let Corel software install, uninstall, or run properly.

2. Disable your internet connection, anti-virus/spyware, and firewall software during this clean re-installation procedure.

Hint: If you are running Windows 7, please disable temporarily the User Account Control (a reboot may be required); article "What's Different in Windows 7": http://technet.microsoft.com/en-us/magazine/2009.07.uac.aspx

3. There are also services that are running in the background; that you must turn off when Windows starts up.
These instructions are found at this link: http://support.microsoft.com/kb/331796

4. Uninstall the software by using the installer itself, or via the Windows Control Panel.
On the Windows task bar, click on Start Control Panel Uninstall the programs. Select the Corel Product(s) that you want to remove from the list, and click on the Uninstall/Change button.

5. Re-install the software.

6. Once the program is installed, re-activate all programs and services that were turned off in the previous steps. If the problem persists after reactivating your programs and services, go back to the System Configuration Utility(see step 3) and check eac Start up program and service one by one. and observe which among these are preventing the software from running.

NOTE: You can undo the clean boot and return your computer to normal after the clean re-installation (e.g. the UAC in Windows 7).

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