Seagate backup plus portable drive not showing up on pc

by Milan Stanojevic

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he... read more

Updated on September 29, 2022

Reviewed by Vlad Turiceanu

Seagate backup plus portable drive not showing up on pc

Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more

  • Some users complained of having issues with their Seagate hard drive on Windows 10, even though the products are generally reliable and stable.
  • It would be best if you considered removing Seagate programs from your computer and reinstalling them.
  • Connect the external hard drive to another USB port if it is not recognized by Windows 10.
  • Please carefully partition your hard drive by following our step-by-step guide below.

Seagate backup plus portable drive not showing up on pc

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Seagate is a famous hard drive manufacturer, but despite the quality of their devices, there might be some issues. For example, many reported that the Seagate external hard drive is not showing up in Windows 10.

The problem arises due to several issues, but most of these are usually trivial and can quickly be dealt with. Though in some cases, you would have to try complex solutions.

So, let’s understand why you are encountering issues with Seagate hard drive and the fixes to get things up and running.

Why is the Seagate external hard drive not showing up on Windows 10?

More often than not, when the Seagate external hard drive is not showing up in Disk Management, it’s the connections to blame. So first, check whether the cable is properly plugged in at both ends and that the connected port is active.

If it’s showing up in Disk Management but remains absent in Windows Explorer, likely, space on it has not been allocated. Also, it would be the same in case the drive has not been assigned a letter yet. In this case, all you have to do is format the Seagate external hard drive.

Also, issues with the drivers, conflicts from third-party apps, and certain features on Windows are responsible for the problem.

What can I do if Seagate hard drive light is on, but the drive is not detected?

There are multiple reasons why the USB 3.0 external drive isn’t recognized, and in most cases, it’s just a glitch in Windows that causes it.

In some instances, your external hard drive keeps disconnecting because there’s an issue with the connection, and it can include both your port and the cable.

Drivers are a possible cause for this issue, and if your USB isn’t recognized in Windows, you may have problems with the USB drivers.

Seagate hard drives offer high quality, but they can also experience specific issues once in a while. For example, many Seagate owners reported the following problems on their PC:

  • Seagate hard drive quit working – Several users reported that their Seagate hard drive suddenly stop working. If you encounter this problem, be sure to try some of our solutions.
  • Seagate hard drive won’t turn on, show up, work, or mount – Various issues with Seagate drives can occur, and many users reported that their drive wouldn’t show up, work, or mount. This can be a big problem since you won’t be able to access your files.
  • Seagate hard drive Error code 43 – Error code 43 is relatively common, and it will prevent you from accessing your files. However, you might be able to fix it by using one of our solutions.
  • Seagate hard drive you can only read – In some cases, you won’t be able to write any files to your Seagate drive. If that’s the case, be sure to check if your drive isn’t write-protected.
  • Seagate hard drive undetectable, unable to read – Many users reported that they are unable to read their drive. In fact, several users reported that their drive is undetectable. This might be caused by your setting or by a faulty hard drive.
  • Seagate hard drive Access denied – Another problem that can occur with Seagate drives is Access denied message. The lack of security permissions usually causes this.
  • Seagate hard drive keeps disconnecting, beeping, freezing, blinking, ejecting, disappearing, clicking, shutting down – There is a wide array of issues that can occur with Seagate drives, and you should be able to solve most of them by using one of our solutions.

How do I fix the Seagate hard drive issues on Windows 10 and 11?

1. Fix the Seagate Manager Windows 10 issues

1.1. Remove the Seagate programs from your computer and reinstall them

  1. Open Settingsby pressing Windows + I, and then choose Apps.
    Seagate backup plus portable drive not showing up on pc
  2. In the list on the left, click on Apps & Features.
  3. When the list appears, locate and select the Seagate software and click the Uninstall button.
    Seagate backup plus portable drive not showing up on pc
  4. Follow the on-screen instructions to uninstall the application.
  5. Now go to Seagate’s official website, download the software, and install it again on your computer.

Troubles with Seagate Manager are relatively common, and if you’re having issues with it, you might want to reinstall your Seagate software.

Updating drivers manually is very annoying, so we recommend you use a dedicated tool to do it automatically. Thus, you will prevent file loss and even permanent damage to your computer.

Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system. There are key differences between a generic driver and a manufacturer’s driver.Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Here’s how to do it:

  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for the detection of all your faulty drivers.
  4. DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for the app to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.
Seagate backup plus portable drive not showing up on pc

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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.


1.2. Disable Microsoft OneDrive

  1. Press Ctrl + Shift + Esc to open the Task Manager.
  2. Go to the Startup tab, find OneDrive, right-click on it, and then choose Disable from the menu.
    Seagate backup plus portable drive not showing up on pc
  3. Once you disable OneDrive, check if the problem is resolved.

It has been reported that Microsoft OneDrive can cause issues with Seagate Manager and Seagate hard drives, so it’s advised that you disable OneDrive.

Also, find out how to add or remove startup apps on Windows 10.

2. Fix the Seagate driver Windows 10 problems

2.1. Remove Paragon driver software and reinstall it

  1. Find the Paragon driver setup file, right-click on it, and select Properties from the context menu.
    Seagate backup plus portable drive not showing up on pc
  2. Go to the Compatibility tab.
  3. Check Run this program in compatibility mode for and then select an older version of Windows from the dropdown menu.
  4. Click on Apply and then OK to save the changes.
    Seagate backup plus portable drive not showing up on pc
  5. After doing that, try running the setup file again. You might have to experiment with different versions until you fix this issue.

The Paragon driver can often cause issues with Seagate Backup Plus, and to fix these issues, you will have to reinstall the Paragon driver. In addition, some users advise installing Paragon driver using Compatibility mode.

3. Fix the Seagate external harddrive problems on Windows 10

3.1. Disable Fast Startup

  1. Press Windows + S, type Control Panel, and then click on the relevant search result.
    Seagate backup plus portable drive not showing up on pc
  2. Select Hardware and Sound from the options here.
  3. Next, click on Power Options.
    Seagate backup plus portable drive not showing up on pc
  4. In the left pane, click Choose what the power button does.
    Seagate backup plus portable drive not showing up on pc
  5. Click Change settings that are currently unavailable.
    Seagate backup plus portable drive not showing up on pc
  6. Now, uncheck Turn off fast startup (recommended), and click on Save changes.
    Seagate backup plus portable drive not showing up on pc

If you’re using Seagate external hard drive, it might not be recognized when Fast Startup is enabled. Fast Startup is turned on by default in Windows 10, and you need to turn it off.

Once done, restart the computer; the Seagate external hard drive is not working, and no light problem should be fixed.

3.2. Plug your external hard drive into a different USB port

  1. When your computer boots into Windows 10, unplug a USB device that is working, for example, your USB mouse.
  2. Connect your USB mouse to a different USB port.
  3. Connect Seagate external hard drive to the USB port that your USB mouse used before you unplugged it.

This is a simple workaround if your Seagate external hard drive isn’t recognized by Windows 10. You’ll need your USB device connected to your computer to do this.

We used a USB mouse in our example, but any other device would also work. So now your Seagate external hard drive should start working again.

We must mention that this solution works with Seagate hard drives such as Seagate GoFlex, so if you own a GoFlex device, make sure you try this solution.

Although this is a simple solution, the only downside is that you’ll have to perform it every time you start your computer.

Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.

Also, if your USB port is not working in Windows 10, you can count on us to solve the problem.

4. Fix the Seagate Central issues on Windows 10

4.1. Switch to a local account

  1. Press Windows + I to open the Settings app, and then go to Accounts.
    Seagate backup plus portable drive not showing up on pc
  2. In Your info section, click on Sign in with a local account instead.
    Seagate backup plus portable drive not showing up on pc
  3. Enter your Microsoft account password, and click Next.
    Seagate backup plus portable drive not showing up on pc
  4. Now you need to enter a new username and password that you want to use.
    Seagate backup plus portable drive not showing up on pc
  5. Once done, click Sign out and finish.
  6. Now, log in to your local account.

Users have reported that they are unable to connect to Seagate Central network drive on Windows 10, and if you have this issue, you can try switching to a local account.

After switching to the local account, check if the issue still appears.

Also, if Windows 10 won’t let allow a new user account, check out our simple guide and create or add how many accounts you want in no time.

4.2. Check your antivirus and firewall software

Sometimes your antivirus software can cause issues with Seagate Central on Windows 10, and to fix it, it’s advised that you check the program’s settings.

Users report that McAfee antivirus can cause this issue, and you need to navigate to the Ports and System Services section in McAfee antivirus and check the Homegroup option.

Read more about this topic

  • External hard drive not showing up on Windows 10/11 [Solved]
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If this doesn’t help, you’ll have to disable your antivirus or firewall temporarily, or in the worst-case scenario, you might have to remove it from your PC and switch to another one.

You can find out how to completely remove Norton antivirus from the PC. Also, learn to uninstall McAfee when the removal tool doesn’t work.

You might consider switching to another antivirus software that doesn’t causes issues and is friendly to other programs.

⇒ Get ESET Internet Security

4.3. Make sure that you partition the hard drive

  1. In the Searchbar, typeComputer Management, and select it from the list.
    Seagate backup plus portable drive not showing up on pc
  2. When Computer Management opens, find and click on Disk Management.
    Seagate backup plus portable drive not showing up on pc
  3. Find your Seagate Central drive, right-click on it and choose Delete Volume. This will delete all files from your Seagate hard drive.
    Seagate backup plus portable drive not showing up on pc
  4. Now you should see Disk1 available. Right-click it, and choose Convert to GPT.
  5. Right-click it again, and choose New simple volume. After doing that, you’ll be able to use your Seagate external hard drive without any problems.

Before you can use any Seagate hard drive, you need to partition it. After partitioning your hard drive as a GPT drive, the problem should be resolved.

Also, discover how to convert MBR to GPT disks without data loss.

Read more about this topic

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  • 4 Methods to Use if The Encrypt Folder is Greyed out
  • The System Battery Voltage is Low: 4 Methods You Can Use
  • 5 Simple Ways to Fix Blue Screen Loop on Windows 10

5. Fix the Seagate GoFlex Windows 10 issues

5.1. Make sure that Seagate GoFlex has been assigned a drive letter

  1. Press Windows + R to open Run, type diskmgmt.msc in the text field, and then click OK.
    Seagate backup plus portable drive not showing up on pc
  2. If you see a drive without a letter, check its size and verify that this is your Seagate GoFlex drive.
  3. Right-click it, and choose Change Drive Letter and Paths.
    Seagate backup plus portable drive not showing up on pc
  4. If this drive doesn’t have an assigned letter, follow the on-screen instructions to assign one.
  5. Save the changes, and try to reaccess your Seagate GoFlex hard drive.

Before you can use Seagate GoFlex hard drive, you need to make sure that this drive has a letter assigned to it. Once you assign a drive letter to your Seagate drive, it should start working again.

5.2. Uninstall External Hard drive drivers

  1. Press Windows + X, and from the menu, choose Device Manager.
    Seagate backup plus portable drive not showing up on pc
  2. Now, locate your external hard drive, right-click it, and select Uninstall device.
    Seagate backup plus portable drive not showing up on pc
  3. Make sure to check Attempt to delete the driver for this device option if it’s available, then click on Uninstall.
  4. After the driver has been uninstalled, restart your PC.

If you have problems accessing Seagate GoFlex on Windows 10, you may try using the default drivers. Then, when your PC restarts, Windows will install the default drivers, and the problem should be fixed.

6. Fix the Seagate NAS Windows 10 issues

6.1. Install Seagate Discovery version 1.40.1041.002

  1. Head to Seagate’s website and download Seagate Discovery version 1.40.1041.002 or newer.
  2. Right-click, the Seagate Discovery setup, file and choose Properties.
  3. Go to the Compatibilitytab, tick Run this app in compatibility mode for, and select Windows 10 from the dropdown menu.
  4. Now right-click the setup file, and choose Run as administrator.
    Seagate backup plus portable drive not showing up on pc
  5. Follow the on-screen instructions to complete the installation process.

Many users have reported that they cannot access Seagate NAS (Network-attached Storage) on Windows 10. If you have this problem, you should try installing Seagate Discovery version 1.40.1041.002 or higher.

After doing that, your Seagate NAS should start working again. However, if the issue persists, try running Seagate Discovery as administrator.

How do I fix the Seagate external hard drive not showing up on Windows 11 issue?

As with the previous iteration, if the Seagate external hard drive is not showing up in Windows 11, you should first check the connections and ensure everything is in order.

Next, verify if the drive has been initialized. Also, update the drivers for the Seagate hard drive. If nothing else works, you may format the drive and set it up from scratch to get things up and to run.

By now, you would have fixed the issues with Seagate hard driver. Besides, the solutions would also work if the Seagate external hard drive is not showing up and beeping in Windows.

Also, find out how to fix fatal errors on external hard drives.

If you have any other questions or suggestions, feel free to leave them in the comments section below.

Frequently Asked Questions

  • Why won't my Seagate hard drive show up on my computer?

    Plugging your Seagate external hard drive into a different USB port, replacing the data cable, or rebooting your PC and it to the PC can normally solve the detection issue.

  • How do I access my Seagate hard drive on Windows 10?

    Open Computer Management, and go to the Disk Management, located in the left pane. You should either see your Seagate hard drive here or a drive without a letter that you must check.

  • How do I reset my Seagate external hard drive?

    Unplug the Seagate Central from the power source, then plug it back after a few seconds. The device is booted and fully operational once it displays an uninterrupted green light.

Seagate backup plus portable drive not showing up on pc

Newsletter

Why can't I see my Seagate external hard drive in my computer?

Basic hardware troubleshooting steps: Try connecting the drive to a different port on the computer. If possible, try using a different cable. Try using the drive on a different computer. Verify the drive light is on.

Why won't my backup drive show up on my computer?

Try Another Cable, Port, or PC If the drive still isn't working, unplug it and try a different USB port. It could just be finicky with your specific drive. If it's plugged into a USB 3.0 port, try a USB 2.0 port. If it's plugged into a USB hub, try plugging it directly into the PC instead.

How do I get my Seagate hard drive to show up?

[2022] 6 Solutions to Seagate External Hard Drive Not Showing Up....
Method 1: Try a Different USB Port or USB Cable..
Method 2: Update or Reinstall the Device Driver..
Method 3: Initialize the External Hard Drive..
Method 4: Create a New Partition..
Method 5: Change or Assign Drive Letter..
Method 6: Reformat Hard Drive..

How do I force my computer to recognize an external hard drive?

How to fix an external hard drive that's not showing up.
Check your external hard drive is powered up..
Try a different USB port or computer..
Check your drive is enabled and allocated/mounted..
Check and update your drivers..
Install your hard drive directly into your computer or a new enclosure..