Nc department of health and human services social services

Purpose
The purpose of Pitt County Department of Social Services (DSS) is to enable individuals to function at their maximum capacity, to become self-sufficient, to improve their standard of living, to learn to cope adequately with their problems, and to provide preventive services that will avoid family breakup and enable individuals to remain in their own homes. Pitt County DSS provides financial assistance and human services to all County residents who meet eligibility criteria. The three main program areas are Income Maintenance Programs, Social Work Programs and Prevention Services. Our programs are housed in three separate locations. Please click on Services and Programs to find where our offices are located and services provided at each location.

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DSS Board Vacancies

Pitt County DSS will have two vacancies coming up effective 7/1/2022.  One opening will be nominated by the NC Social Services Commission and the other will be nominated by the Pitt County Commissioners.  To view the NC Social Services Commission's public notice on how to apply and closing date, please click here.

Below is the notice on the Pitt County Commissioners' appointment vacancy:

The Pitt County Social Services Board is in need of interested applicants. The Board meets the 2nd Tuesday of each month at 4:00 p.m. The Board makes policies and recommendations governing the administration and operation of the Pitt County Department of Social Services. 

Interested applicants can contact the Pitt County Clerk's office to apply.

NC Medicaid Managed Care

Beneficiaries have several resources to help answer questions about their transition to NC Medicaid Managed Care. Those who want a reminder of which health plan they are enrolled in should call the Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). Questions about benefits and coverage can be answered by calling their health plan at the number listed in the welcome packet or on the What Beneficiaries Need to Know on Day One fact sheet. Questions regarding arrangements for Medical Transportation should be directed to the beneficiary’s health plan. For other questions, beneficiaries can call the NC Medicaid Contact Center at 888-245-0179 or visit the “Beneficiaries” section of the Medicaid website.

Additionally, for issues that cannot be resolved with their health plans, beneficiaries can contact the NC Medicaid Ombudsman at 877-201-3750.

More information on Medicaid Managed Care can be found on the NC Medicaid website at  medicaid.ncdhhs.gov/transformation.


Nc department of health and human services social services
For information on DSS Program Modifications due to COVID-19, please click CLICK HERE.

(Para obtener informacón sobrelas modificaciones de los programas del  DSS debído al COVID-19, por favorhaga, HAGA CLIC AQUÍ.)

Crisis Resources

 

Stressed? Need to talk? Call the HOPE4NC Helpline 1-855-587-3463 or CLICK HERE.

Crisis Chat
Integrated Family Services, PLLC (IFS) has expanded their services to include Crisis Chat, an online emotional support, crisis intervention, and suicide prevention service for the Trillium coverage area. Please click here to find out more detailed information regarding this service.

Mobile Crisis Team
When a person experiences a behavioral health crisis, a member of the Mobile Crisis Team will respond and meet the person wherever it may be - at home, at school, at work on in the community. Please click here to find out more detailed information regarding this service.

At this time, there is NO Emergency or Disaster Food Stamp program (En estos momentos, NO hay un programa de Cupones de Alimentos para Emergencias o Desastres).

ADDITIONAL INFORMATION

NOTICE OF YOUR RIGHTS UNDER HAWKINS VS. COHEN

Please click here to find out more detailed information.

Report Child/Adult Abuse or Exploitation
To make a report of child or adult abuse and/or exploitation, please call 252-902-1110 or 252-902-1111 and follow the appropriate prompts.

After Hour Emergency Calls 
To report incidents of abuse or neglect after normal operating hours, call 252-830-4141. Your call will be answered by the Pitt County Sheriff’s Department. You should ask for the Social Worker on call.
Survey 
Please tell us how we are doing by completing this survey.

Work Permits

  • Find more information on Work Permits
  • Youth Employment Certificate

One Church One Child 
The Pitt County One Church One Child Program is an outreach program between the Pitt County Department of Social Services and local area churches. This organization is designed to make a positive difference in the lives of our foster care and the families that care for them. View the One Church One Child Mission Statement (PDF).

What does NC Department of Health and Human Services do?

What We Do. The Department of Health and Human Services manages the delivery of health- and human-related services for all North Carolinians, especially our most vulnerable citizens – children, elderly, disabled and low-income families.

What does NC social services do?

We provide health care, financial assistance and access to nutrition programs to children who require extra support. Find child care, learn about child support payments and enforcement, and ensure your newborn has the proper care, regardless of your financial status.

How do I contact DSS in NC?

Call 1-800-662-7030 (English, Spanish).

Who is above DSS in NC?

In North Carolina the single administrative agency is the NC Department of Health and Human Services (DHHS).