Phone: 1-800-426-9898 (24/7)
Additional charges apply if your policy does not include the towing and labor coverage. Applies to mechanical breakdowns and disablements. Towing related to accidents would be covered first under your collision or comprehensive coverage, or under towing and labor if your policy does not include collision/comprehensive.
It takes teamwork to create a better claims experience. Our customers benefit from collaboration among our underwriting, claims, and legal teams – all working together to proactively manage your unique claims challenges. We pride ourselves on our best-in-class claims management.
Let’s get started.
What type of claim are you reporting?
- Property & casualty claims
- Specialty claims
- Surety claims
Submitting a property & casualty claim
Whether you’ve suffered a property loss, are party to a lawsuit, or want to guide an injured worker safely back to work, at Liberty Mutual, we provide a superior claims experience enabled by an unparalleled focus on exceptional people, innovation, and harnessing data. Contact us to get started with your property and casualty claims, including:
- Commercial auto
- General liability
- Property
- Umbrella
- Workers compensation
Report a claim 24 hours a day, 7 days a week.
Small business customers: Call: 844-325-2467 (844-3-CLAIMS)
Midsize and large customers: Call: 800-362-0000
Report a property & casualty claim online
For midsize/large customers who want to report a P&C claim online, login to our online portal.
Report a specialty or surety bond claim
Submitting a specialty claim
Our dedicated and highly experienced claims team tailor our programs to meet the needs of each customer in order to drive the best possible outcomes. Get started with your claim today, including:
- Healthcare liability
- Environmental liability
- Management liability
- Professional liability
- Specialty property and casualty claims
Ironshore claims
Mergers and acquisitions claims
At Liberty Global Transaction Solutions, our claims team specializes in dealing with complex mergers and acquisitions teams. With both private practice and Lloyd’s market experience, our team is dedicated to guide our clients to the best possible outcome.
Liberty Specialty Markets claims
We believe that integrated service means supporting our clients every step of the way. To get started with your claim through Liberty Specialty Markets, contact us today.
Submitting a surety claim
Our dedicated teams of surety claims professionals are committed to managing bonded obligations efficiently and with the highest integrity.
Surety bond claims
U.S. residents can initiate a surety bond claim with our quick and easy online form. You’ll be guided through the form based on the type of claim you are submitting.
Bond claims outside the U.S.
To submit a claim on a bond placed outside of the U.S., or to contact our claims professionals, please send an email to . Or, if you prefer, you can write to us at:
Liberty Mutual Surety
P.O. Box 34526
Seattle, WA 98124
Attention: LMS Claims
Wesco bonds
To make a claim on a Wesco license bond, please contact:
Phone: 866-272-9267
Fax: 877-207-3961
This website is intended to be informational. Descriptions are provided only as a summary outline of the products and services available and are not intended to be comprehensive and do not constitute an offer to sell or a solicitation. The products and services described may not be available in all states or jurisdictions. See your policy, service contract, or program documentation for actual terms, conditions, and exclusions. Any inquiries regarding the subject matter set forth herein should be directed through licensed insurance professionals.
Coverage and insurance are provided and underwritten by Liberty Mutual Insurance Company or its affiliates or subsidiaries. When we offer insurance products, we will state clearly which insurer will underwrite the policy. Some policies may be placed with a surplus lines insurer. Surplus lines insurers generally do not participate in state guaranty funds and coverage may only be obtained through duly licensed surplus lines brokers.
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