About your billDepending on your plan and the care you receive, you might get a bill after your visit. It will show a summary of what you owe and tell you how you can pay. If you ever have questions about your bill, we’re here to help. Show Why you’re getting a billYou can expect a bill when:
You’ll usually be asked to make a payment when you check in. But your care team might not know all the services you need that day until they talk with you. If the care you receive costs more than what you paid at your visit, you’ll get a bill — usually within 30 days. If you don’t see
a recent service or payment on your current bill, look for it on the next one. Tracking your costsAfter your visit, you’ll get a summary of the care you received and what your health plan covers. It’s not a bill. It’s an Explanation of Benefits — a resource that shows your claims activity at a glance, so you can easily track your expenses and see how close you are to reaching your deductible and out-of-pocket maximum. If you owe anything, you’ll receive a bill separately. You can also track your deductible and out-of-pocket maximum online anytime. A closer look at your bill
Close-up view of a bill showing the description of services
Close-up view of a bill showing the amount billed to plan
Close-up view of a bill showing the amount due There are many easy ways to pay your bill:
If you have an HRA, HSA, or FSA, you can use the money in those accounts to help pay for qualified medical
expenses. Financial assistance If you need help paying your bill, we offer payment plans and financial assistance. For more information, call the number on your medical bill or Kaiser Permanente ID card. If you see an error on your bill or have questions about your costs, we’re here to help. Please call us at the number on your medical bill or Kaiser Permanente ID card. Shop our plans Compare all our health plan options, get a quote, and apply online. Shop plans Get Care Explore the many ways you can get care in person or on the go. Find care Contact us Have questions about your health plan or care options? Give us a call. Call us Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii • Kaiser Foundation Health Plan of Colorado • Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 • Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 • Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 • Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057 Selecting these links external site icon will take you away from KP.org. Kaiser Permanente is not responsible for the content or policies of external websites. Details How do you pay bills?How to pay bills on time. Get organised. Get a folder and keep your bills in it. ... . Choose a payment method that suits you. ... . Check your bills regularly. ... . Don't let your bills get on top of you. ... . Make sure you're not paying too much. ... . Pay online or phone banking. ... . Other payment methods.. Where can I pay my Kaiser premium online?Go to kp.org/premiumbill (requires your kp.org user ID and password). Go to kp.org/paypremium (does not require a kp.org member account).
How can I pay my bill online?Paying online through your bank. Create an online account on your bank's website or app, if you don't already have one.. Once you've logged in, look for a “bill pay” link and create profiles for each of the companies (known as “payees") you want to pay. ... . Enter how much you want to pay the company and on what date.. How do I contact Kaiser Washington?Washington Member Services. Individual & Family plans. 1-800-290-8900.. 24-hour emergency notification line. 206-901-4609 or 1-888-457-9516.. Visiting members. 1-800-446-4296.. Aon Active Health Exchange. 1-855-407-0900 or TTY 711.. Consulting Nurse Service. 206-901-2244. ... . Employment Office. ... . Eye Care Washington. ... . Mail Order Pharmacy.. |