Jetblue flight attendant video interview questions 2022

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JetBlue Flight Attendant Job

The JetBlue flight attendant job is highly coveted. They are a fun airline to work for, and they care about their employees.

Spirit Airlines has turned down the offer to merge with Frontier, and has stated they will now merge with JetBlue, and be the fourth largest US airline.

JetBlue Airways is loved by its employees.

There is a lot of information in this post, and we will cover a lot of the frequently asked questions about the journey to the JetBlue flight attendant job.  

JetBlue Flight Attendant Requirements

You may be wondering, “What will I need to apply?”

Before applying for the JetBlue Airways flight attendant position, you will have to meet the following flight attendant qualifications:

  • – High School Diploma or GED
  • – Minimum age of 20 years old
  • – 2 years of customer-facing customer service experience
  • – Successfully complete a customer service assessment
  • – Proficiency in speaking, reading, and writing in English
  • – Ability to remain calm in stressful situations
  • – Corrected vision to 20/20
  • – Must have the ability to walk comfortably down the aircraft aisle while facing forward and backward, fit quickly through the overwing exit, and sit in the Flight Attendant jumpseat without modification
  • – Able to reach six feet three inches (6’3) without shoes
  • – Able to be scheduled away from home for up to five (5) nights and six (6) consecutive days; irregular operations occasionally cause extended work days or duty periods
  • – Ability to push and pull moveable carts weighing in excess of 250 pounds
  • – Knowledge of basic computer and electronic tablet devices
  • – Able to read and comprehend guidance as found in required manuals
  • – Must be able to adhere to JetBlue Inflight Crewmember Uniform Appearance Standards
  • – Able to work as a team to deliver the JetBlue Experience
  • – Able to work varying schedules, including reserve duty, weekends, evenings, holidays, and last-minute drafting
  • – Upon notification, be able to report to an assigned base location within 2 hours or 2 hours and 45 minutes depending on your base.
  • – Currently in possession of a U.S. passport or foreign passport with applicable visas to freely enter and exit, without restrictions, to all JetBlue destinations.  All passport holders should have a minimum of 12 months validity remaining at the time of application.
  • – Valid travel documents throughout all phases of training and employment
  • – Pass a ten (10) year background check,  and pre-employment drug test
  • – Legally eligible to work in the United States of America

At the time of this posting, JetBlue requires all new hire employees to be fully vaccinated for Covid-19 before the start of training. (2022)

You might also like: Top 10 Flight Attendant Requirements Airlines Are Looking For In 2022

JetBlue Interview Process

When applying to JetBlue, they call the flight attendant position “Inflight Crewmembers.” 

Sometimes you may hear the company refer to flight attendants at JetBlue as IFC’s (Inflight Crewmembers). If you don’t see a listing for the flight attendant job, it doesn’t necessarily mean they are not hiring for the flight attendant position. Instead, it will be listed on the JetBlue website as “inflight crewmember”. 

You might also like: 10 Flight Attendant Interview Do’s & Don’ts To Be Highly Competitive 

JetBlue has been known to change up the interview process, but here is what you can most likely expect:

  1. Application – Fill out the application and upload your flight attendant resume and cover letter.
  2. Assessment – Not everyone gets the assessment. If you do get the assessment, you play some games on your computer. JetBlue may record the assessment, so keep that in mind.
  3. Video Interview – This is a virtual interview from home that has prerecorded questions.
  4. Blue Review/Compliance Day – This is the face to face interview. Some people have the Blue Review as a live video interview and Compliance day face to face separately. Other people have them both together at the face-to-face or F2F interview.
  5. CJO or TBNT – Contingent job offer or thanks but no thanks, applicants have to wait an entire year to reapply if they are not selected.
  6. Training – At state of the art JetBlue University
  7. Graduation – Official JetBlue Flight Attendant (Inflight Crewmember)
  8. Base Orientation – The day is spent at the flight attendant’s new crew base, and they go through orientation before they are on the line as a working flight attendant.

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 Is JetBlue Hiring Flight Attendants Now?

Our page Flight Attendant Jobs – Who’s Hiring Flight Attendants  Right Now is a list of airlines that are currently hiring, and it is updated daily, so you can always check there.

Does JetBlue Fly You Out To The Interview?

No, they do not. You are on your own to obtain transportation. If you need a hotel, you will have to pay for that too.

* edit * JetBlue has started to occasionally fly out some candidates to the interview, so it can be hit or miss.

What Happens On Compliance Day?

Compliance day is still part of the interview process. There are group exercises, the aspiring flight attendants read the PA’s (onboard announcements), do a jumpseat test, a reach test, DOT drug test, and finger printing.

On compliance day there LOD test for (Language Of Destination) Spanish Speakers.

The Jumpseat Test

A jumpseat is a flight attendant seat, and you will need to fit in it. JetBlue has a jumpseat program, and that means if you fail the jumpseat test, you can still get a CJO (Contingent Job Offer) and have six months to fit into the jumpseat.

There isn’t a weight or a size that fit’s into the jumpseat because it depends on each individual body and how it carries the weight.

Reach Test

During the reach test, a requirement is to be able to reach 6’3″ without wearing shoes. 

This is to ensure that everyone can reach the overhead bins. Flight attendants always have to make overhead bin space, so being able to reach the bins is part of the job.

After The CJO

Once obtaining a CJO –  there is the required drug test, and HireRight does a 10-year background check.

JetBlue provides all the information for that, like where to go for the drug test during a specific timeframe someplace near your residence.

After the drug and background check, comes initial training.

JetBlue Flight Attendant Training

Once heading off to JetBlue training, flight attendant applicants are considered employees.

Many airlines only consider flight attendants employees once they have graduated from training or the first day on the job, so this is a big deal that flight attendants are considered employees on day one of training.

JetBlue has its training center in Orlando, Florida, called JetBlue University where Inflight Crew Members spend about five weeks at flight attendant training.

Does JetBlue Pay For Training?

Yes, they do. Training pay is $38.62 per day (taxable) and a $26 (tax-free) a day stipend for food at The Lodge, JetBlue’s lodging for flight attendants at JetBlue University.  

Depending on how large the training classes are, not everyone stays at The Lodge, and some are offsite at nearby hotels. But you can still eat at The Lodge with your food card even if you are not staying there.

JetBlue Crewmembers get paid twice a month, on the 8th and the 20th, the same holds true for training.

Does JetBlue Fly You Out To Training?

Yes! You are now considered an employee and you will have your flight to training covered by the company.

I think it’s important to note that you still must pass training before you officially become a Baby Blue. (That’s what JetBlue fondly calls their new hires.)

If you don’t pass the minimum score allowed for all of your required tests, you will be sent home. 

Getting sent home from training without a job doesn’t only happen at JetBlue Airways, it happens at all airlines. 

Hotel Accommodations For Training 

JetBlue has its own accommodations called the Lodge where flight attendants stay for training.

Depending on availability some flight attendants stay at an offsite hotel.

Either way, the accommodations are paid for by JetBlue, and flight attendants get their own rooms.

JetBlue Inflight Crewmember Training Schedule

Once flight attendants get to the training center in Orlando, Florida, they will have a few days of orientation and receive an iPad mini.

As a JetBlue Flight Attendant or (IFC), you will have your flight attendant manual on your iPad. Working flight attendants use it for everything on the line and get very acquainted with it in training.

Training schedules get loaded onto the iPads, and there is a lot of paperwork to do.

Training is broken up into AM training groups and PM training groups.

Everything is dependent on how many people are there at that time.

Training is six days a week, with one day off. 

Uniforms

JetBlue will pay for your uniforms, and all of that info comes before training in the welcome pack.

JetBlue pays for the first set of uniforms and luggage and it’s not payroll deducted like at some other airlines.

Crew Bases

During training, flight attendants bid (choose and are awarded) for their base order preference. JetBlue has five bases :

  1. JFK – John F. Kennedy Airport- this includes flights out of LGA – Laguardia and EWR – Newark
  2. BOS – Boston
  3. MCO – Orlando
  4. FLL – Fort Lauderdale
  5. LAX – Los Angeles

The junior bases are BOS and JFK. 

Why is that important? It’s easier to get the more junior bases. New flight attendants are junior, and the more junior the base the faster a flight attendant can get off of reserve and have a line of flying.

Having a line of flying means much more control over your schedule.

JetBlue Flight Attendant Pay

JetBlue Inflight Crewmembers have a choice between premium or straight pay. In addition, they have an option to choose the option twice annually.

Premium pay is paid at time and a half on hours flown above 70 hours per month. 

There are actually three different pay rates for flight attendants at JetBlue.

If they choose straight pay, they are paid one rate.

If they choose premium pay, they are paid the premium rate for monthly hours worked 1-70, and hours 71- and above they get paid the premium pay scale at 150%.

Sound confusing? It is! But there are pay charts below to help you understand.

Starting Pay

JetBlue IFCs receive a raise every year for 13 years. The current contract also has a raise each year from 2022 – 2026 on top of your annual pay raises. 

First-year flight attendants all start out their first six months on the premium payscale, and then after six months, they will get a raise and be eligible for either payscale.

As a new JetBlue inflight crewmember, the starting pay is $21 per hour (2022), with a raise on the seventh month.

Straight PayScale VS Premium PayScale

There are two types of pay on the JetBlue Flight Attendant Payscale:

  • Straight Pay Scale – This has a higher base rate but no premium pay regardless of how many hours you work.
  • Premium Pay Scale – You are paid that pays 1.5 times or 150% of the base premium rate once you exceed 70 hours. There is a premium base rate for hours 1-70 per month.

Flight Attendants at JetBlue have the ability to choose between the straight payscale and premium payscale twice a year.

The straight payscale has a higher hourly rate than the premium payscale, but the premium payscale at 150% is much higher than straight pay.

If all this is confusing, hopefully, the pay charts below can help you understand.

I’m not a math person, but I always make sure I understand and fully explain the money. 😉

JetBlue Premium PayScale Hours 1 – 70
JetBlue Premium Pay Scale Hours 1 – 70JetBlue Premium Pay Scale at 150% hours 71 and Up
JetBlue Premium Pay Scale For Hours 71 and UPJetBlue Straight Pay Scale For All Hours Worked
JetBlue Straight Pay Scale For All Hours Worked

Probation

Probation for all-new flight attendants (IFC’s) at JetBlue is six months.

When you are on probation you have to make sure all your i’s are dotted and t’s are crossed. 

Don’t miss a trip, report late, and if possible don’t get sick!

Flight Attendant Reserve

JetBlue has a straight reserve system, which means flight attendants are on reserve until they are senior enough to hold a line.

What is a reserve? A reserve is an inflight crewmember (flight attendant) who is awarded a bid line with days on “on-call: and days off, they can be assigned trips on their reserve days depending on operational needs.

A line is a line of flying and it has much more flexibility and flight attendants know their schedules in advance.

As a reserve, flight attendants know what days they are working, and a “line holder” knows what trips they will be working for the month.

Reserve Guarantee

A reserve guarantee is how many hours reserve flight attendants are “guaranteed” to be paid per month regardless of how many hours they work. (Unless they work more hours than their guarantee, then they get paid more.)

The reserve guarantee at JetBlue is 75 hours. If they are on the premium pay scale, the first 70 hours are paid at the premium base and the last five are paid at 150%.

A reserve fight attendant at JetBlue has a call-out period, which is the hours they can be contacted and given an assignment (trip). As a reserve flight attendant at JetBlue, they bid for their schedule of days off and days they are on reserve (on-call).

ASB – Airport Standby this is when JetBlue reserve flight attendants are assigned six hours to wait at the airport (the crew lounge is comfortable) in six hours blocks. Sometimes a reserve is assigned ASB on their reserve days.

Reserves can be assigned a great trip from airport standby, sometimes the best trips are dropped last minute by line holders or any other operational needs and that is when airport standby Flight Attendants get trips assigned.

They don’t necessarily have to sit there for six hours as they could be assigned a trip at any time while they are on ASB and then they would leave for the trip.

Can A Reserve Pick Up A Trip On Their Days Off for extra money?

Yes! These trips will be credited above the guarantee up to 20 hours until the reserve guarantee has been met. 

So that means as a JetBlue reserve they can go up to 95 hours by picking up on their days off, even higher if they “break guarantee” and get assigned more than 75 hours on their reserve days for the month.

What do you think of the JetBlue flight attendant job? How does it compare working as a flight attendant to other airlines?

The more you know the better a decision you can make about which airline is a perfect fit for you.

There is a lot to learn in the aviation industry, and it’s better to know what to expect before you head off to training.

I hope this helped you understand a little more about the JetBlue Flight Attendant Job.

You might also like: Interested In The Frontier Airlines Flight Attendant Position?  Everything You Need To Know

What questions do they ask in JetBlue interview?

JetBlue Interview Questions and Answers.
Tell us about yourself? ... .
What can you tell us about JetBlue? ... .
Why do you want to work for JetBlue? ... .
What is your greatest strength? ... .
What is your greatest weakness? ... .
How would you deal with an upset customer? ... .
Where do you see yourself in five years? ... .
Why should I hire you?.

What is the JetBlue virtual interview?

The HireVue interview – or video interview – is one of the first knock-out stages on your road to a career at JetBlue, so acing this stage is critical for your success. JetBlue uses HireVue to screen thousands of applicants per year.

How do you pass the flight attendant video interview?

Keep reading for 9 tips to make your video interview first in flight – and have some fun while doing it!.
Make sure you're in a quiet setting with good lighting. ... .
Do your research. ... .
Practice, practice, practice. ... .
Be concise. ... .
Use the S.T.A.R. ... .
Dress the part! ... .
Look directly into the camera. ... .
SMILE..

What are JetBlue's 5 core values?

Our values of safety, caring, integrity, passion and fun inspire our culture and guide the decisions that we make every day.

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