Iphone xs max stuck in recovery mode

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This fixed it for me. When apple logo appears, press volume up, then volume down, then press and hold the side button. When I did this it made me plug in my phone to my computer and update the phone. This puts the phone into recovery mode.

These videos were helpful for me:
Random youtuber - youtube.com/watch?v=C5VWYbIH49s
OR
Apple Support - youtube.com/watch?v=2CRilTPouRU

My iPhone 11 Pro Max just after IOS 14.1 live version just updated not even 10 hours then IOS super lagging and crash during i make purchase on app. Then my phone just dead at boot loop. I tried hard reset/update recovering/firmware upgrade all not working via iTunes. I even tried paid version imyFone repair tool also not working. i forcefully to perform factory reset then only able to boot into IOS as start new phone setup. Retry restore old phone backup then back to old problem again. My Last resource with no option i choose i have start as new phone setup and i lost my 15 years memory data and contact in IOS and Thanks F**king IOS 14.1 update into my Iphone

This issue happened to me twice on the same device when I powered it off (iPhone XR). I was able to fix it both time by force restarting it and normal restarting it multiple times (above 25 times). and it worked. I was desperate and just kept repeating until the phone worked. the first time the apple restore page showed up 7 times however the second time it showed only 1 time and both times was on its side it also started up and the apple logo stayed for longer than normal [don't do anything if this happens just wait and it should work. This issue seems to happen with the IOS 14.2 BETA (18B5083a)

Apple would tell you to get a new phone because Apple is a shit company, but we're all brainwashed so we buy their ****** products anyways because switching from Apple to Android is a hassle.

Hi everyone,

I updated my IOS couple of days ago with the final public release and I got the same issue;  infinite boot loop and an 4013 error while I tried to restore.

Anyone solved this issued?

I'm a profesional iphone user. I got same one on 12 Pro, and I just read your guy posts, but all didn't work for me, then I firgure out and worked for me now.
Following steps:

1. Volume + and release

2. Volume - and release

3. Hold Side button for 6 seconds

4. Continue holding Side button and hold volume - for 6s more

5. Release Side button, and keep holding volume untill it get to DFU

GOOD LUCK !!!!

tried everything to get my wife’s phone to fix this and nothing worked. She talked me into switching from Android to iPhone and I’m now realizing what a ******* mistake this was. Will switch back as soon as this one bricks itself, so either 2 years or 2 hours.

Hi, hope my reply helps.
i was handed the iphone 11 from a family member whick they took to apple and they refused to fix,
it had a cracked screen and it was on an infinite loop out of no where.
i opened it and by disconnecting the face id module and speaker cable it let it boot back up,
i asume the face id module is bad, now im looking around to see how can i replace it, good luck.

Hi, I woke up this morning to the very same issue after my iPhone pushed the ios 14.4 update through last night. It was stuck on the apple logo and then suddenly the screen would flash off, over and over. I put the phone in recovery mode and plugged it into my computer to try and update or restore the phone and got error 4013 every time. I tried every solution on this forum and others, but nothing worked.
However, a guy at the UBreakIFix store figured it out. He said he did something where he unplugged the Face ID cable and let it restart and then plugged it back in. He only thought of doing that after I told him that my Face ID was broken and I had been typing in the passcode for the last couple of months. Once he fixed it he told me I cannot let my phone die or update again otherwise the boot loop will return. We also made sure my front camera and audio still works.
It seems like a pretty similar solution to Xannidax. Hope you can take this to a 3rd party and get your phone fixed!

Same here! Reiboot, iTunes update, restore. You name it I tried it all. Just can’t get it to work. SOMEONE PLEASE HELP!!!!

I Am sorry to comment to this thread as my problem isn't quite the same to start with but symptoms are 100% match. Yesterday, out of the blue my phone shut itself down while on the move and started to eternally reboot right after the Apple logo splash is displayed.

None of the restart hints helped, always same apple-logo-reboot-loop.

IOS 14.7.1 and no clear idea when was this installed (automatic updates). No beta-ios or other tweaking, just normal iPhone usage.

My father helped me to come to a point where:

• iPhone XS Max (256gb) was wiped (factory restore) via iTunes (IOS update didn't succeed)
• after the iTunes reset, the setup procedure required roughly 20 reboots like this:
• Hello screen, Wifi password given -> reboot
• Hello screen, Wifi password given, iCloud credentials given -> reboot
• Hello screen, Wifi password given, iCloud credentials given, iCloud backup chosen -> reboot
• and so on. So the setup could advance little by little after numerous reboots until restore from iCloud was completed.
• postponed Face id, Pay and Siri setups for this test
• phone appeared functional for minutes of active operation with screen on and open.

I had an intermediate test where I shut the phone off gracefully after the setup was done --> resulted on apple logo reboot loop again.

Went through above setup-reboots again.

Now started testing what happens when screen is locked. Every wake up (power button press) resulted in a reboot and phone starting back to passcode query. I can log in and phone stays operational as long as I keep screen on and open. I did this ca. 20 times, every time same behavior.

As Face ID was mentioned here, I enabled it. After it was successfully set up, I locked the phone and wake up resulted in reboot, but this time notorious eternal-apple-logo-reboot-loop style. Perkele. Square one again.

What you think? Is it a hardware fault? To me it starts smell like one..

I ended up having to buy a new phone after the beta version bricked my XS. I’m a single parent and on a tight income. This is the reason I opted out of beta because apple won’t stand behind their customers that test out products. The least they could do would have been offer a loaner or replacement until a solution. Just my 2cents

I had a similar issue after the IOS 15.1 software update, I had an XS too. I no longer had any cellular data connection to my device. After hours of back and forth with apple support and my wireless carrier customer service, I was basically told by apple “it wasn’t our fault, updates are supposed to fix problems not cause them.” And my wireless carrier said that there wasn’t anything wrong with my sim card etc. I was forced into buying a new phone. I only had the XS for a little over a year

This also happened to me too. I had it on my main iPad 7th gen and I had to get stuck on my iMac till Christmas! I was on that software version when it was released. A few days later on a Sunday morning, I was checking my Twitter till all of a sudden, my iPad randomly restarted! I have this experience this issue before and it successfully lets me restore it. I was just downgrading to a version of iOS 13 when I didn't like the way how iOS 14 didn't have bedtime mode, I only selected Update Software instead of Restore. Now however, when I had this issue again on iOS 14 Beta 2, it's different. My iPad was stuck on the Apple logo and I couldn't get it off. It restarted with the Apple logo and some flashing green and red lines. It sometimes display a red screen for a second then it restarts. I tried restoring it in iTunes and I had the same error as 4013. I had random errors from 4013, which I forgotten. I tried doing this on a another computer but still 4013. I tried restoring it using the DFU mode but it's still 4013. Though, after a few whole times, It successfully gave me a "Welcome to your new iPad" screen which I thought it worked, till it restarted again. WITH THE SAME ISSUE! I gave up and decided to take it to the Apple Store. But, when this problem happened during the day, all Apple Stores were closed. So I had to be stuck on my iMac for a while. Now, In September or November, my Apple Store is open. I contacted my brother to schedule an appointment to the Genius Bar and try to find a solution to fix my iPad. I was messaging my brother and what he told me that the Genius Bar told my brother that the iPad is bent and I actually broke the inside of it. Which that's what I believed, because my iPad was a bit bent but it's in fine condition. Now, when I saw this forum, I was glad that I wasn't the only one with this same problem. For now, I still tried restoring my iPad, but now it won't let me. Because it's now stuck on "Waiting for iPad" and It won't let me go through that screen. I still have my previous iPad today and I don't know how to restore it. It's dead, and it will probably be stuck on that Apple logo, forever, and forever. I'll try again tomorrow and see if I can find solutions to my problem.

Hi everyone! So I have an iPhone XS. Installed the iOS 16 beta. Long story short after installing a week or 2 later my phone gets 'bricked' Honestly I don't believe it. My phone doesn't get off the dead battery screen or the apple logo reboot screen. I went to Apple and Best Buy and they both said it was dead. The apple logo comes periodically. Please help! Is it really dead or can I recover it. Honestly, Apple should offer a replacement program or something. You help them test and they recieve info. While if the phone bricks. Oh no its your fault but heres another 500-1000 phone! Buy this!

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