Contact Verizon using these phone numbers
As one of the biggest internet providers in the U.S., Verizon has an ample team of customer service, technical assistance and local installers to help you virtually around the clock.
Verizon customer service & tech support: (800) 837-4966
Verizon Customer Service Hours: Monday – Friday, 7 a.m.- 9 p.m.; Saturday – Sunday, 8 a.m.-9 p.m. local time. Call Verizon customer support for issues such as:
- Billing and payments
- Add/remove services
- Make changes to your account
Additional Verizon customer service numbers
- Prepaid customer service: (888) 294-6804
- Business contacts: (800) 465-4054
- National Accessibility: (888) 262-1999
- 5G and LTE Home Internet: (800) 922-0204
- Bill pay: (800) 345-6563
Reach specialized Verizon Fios customer service departments, stay in touch with Verizon customer support via social media or get help from the Verizon community and forums. You can also visit a Verizon store location to speak with a Verizon representative in person.
Verizon customer retention
Reach the Verizon customer escalations department at (800) 922-0204My Verizon App
The app connects users with tech support, purchasing options and billing.
Verizon Live Chat
Live Chat allows users to sign in to their active account and initiate a conversation with support staff.
Hours: Monday – Friday from 8:30 a.m.-5 p.m.Verizon store locations
Do you prefer to go to a Verizon store location in your area? Find local Verizon stores and phone numbers.
Verizon social media
Facebook: Connect with Verizon customer service via Facebook Messenger.
Twitter: Send a tweet @VerizonSupport for Fios-related issues or @VZWsupport for Verizon Wireless issues. Send them a direct message on Twitter for the quickest response.Verizon forums
Connect with users just like you to find useful information and get answers to frequently asked questions.
How to pay your Verizon bill
Pay your Verizon bill on your time with multiple ways to pay, including cash, check, E-check, ATM and most major debit or credit cards. If you are a Verizon business customer, you can pay your bill here.
Pay your Verizon bill by phone:
- Call the Verizon bill pay phone number at (800) 345-6563
Pay your Verizon bill online:
- Log in to verizon.com/my-verizon.
Pay your bill using the My Verizon App:
- Download the My Verizon App to your smartphone.
Pay your Verizon bill in person:
- Find a Verizon store location.
How to pay your bill by calling customer service:
- Call Verizon customer service at (800) 837-4966.
Pay your Verizon bill by mail:
- Send a check or money order to the nearest Verizon payment address.
Pay your bill with disconnected account website:
- Go to the disconnected account site. You will need the cellphone number, last name and ZIP code associated with your previous account.
Pay your bill online without signing in to My Verizon:
- Go to Pay My Bill.
Set up Verizon Auto Pay and never forget to pay your bill again
Enroll in Auto Pay to have payments automatically drafted from your account. Sign in to My Verizon to set up and manage Auto Pay.
Verizon troubleshooting and quick help guides
Save time by troubleshooting Verizon service issues without contacting Verizon customer service. Of course, Verizon customer service technical support is available 24/7 to help at (800) 837-4966.
Assistance with Verizon Fios self-installation
Sign into MyVerizon or download the My Fios app for step-by-step guides for quick TV and internet installation. You can also watch self-install videos that walk you through the process.
View the updated status of your Verizon repair ticket
You can view or close your repair ticket when you sign in to My Verizon using your user ID and password. You can also check repair requests using your ticket number and ZIP code or your email and Verizon telephone number.
Check for Verizon outages in your area
Visit the Verizon service outage page to check for outages in your area and troubleshoot possible reasons why your Verizon service may be out. You can also report a Verizon service outage in your area.
Report a security issue with your Verizon Fios service
There are several ways to report a security issue to the Verizon team. You can:
- Visit Verizon’s security vulnerability forum.
- Call the Verizon Security Control Center number (800) 294-3496.
- Email your issue to .
Verizon customer service FAQs
How do I cancel Verizon service?
You can cancel online. You will need your User ID and password to login to your Verizon account. You can also cancel by contacting a customer service representative at (844) 837-2262. Hours: Monday-Friday from 8:00 a.m.-6 p.m. ET
Was this page helpful?
We’re glad! Tell us what helped most on this page.
Was this page helpful?
The page didn’t have what I was looking for.
This page is incorrect or outdated.
This page didn’t help me choose a product or service.
Other (please specify):
Thanks for your feedback!
Your insight helps, and we’ll do our best to improve your experience.
Written by: Senior Writer, Broadband Content David joined the Allconnect team in 2017, specializing in
broadband and TV content. His work has been referenced by a variety of sources, including ArcGIS, DIRECTV and more. As a Senior Writer, David is motivate… Read more
Edited by: Editor, Broadband Content
Read bio
-
The best routers for Verizon Fios AJ Dellinger — 3 min read
-
Easily transfer your Verizon service with this 2022 guide Taylor Gadsden — 3 min read
-
Verizon heralds the arrival of its 5G Home Internet service to eight U.S. cities Robin Layton — 2 min read
Latest
Thursday, November 17, 2022
HughesNet debuts Fusion, their new low-latency satellite internet optionRobin Layton — 1 min read
Thursday, November 17, 2022
Internet data caps: Who has them, who doesn’t and what you need to know in 2022Joe Supan — 6 min read
Thursday, November 17, 2022
The 5 best routers for OptimumCamryn Smith — 5 min read
Subscribe to our weekly newsletter for internet news and promos
By subscribing, you agree to receive Allconnect newsletter and promotional emails. Your privacy is important to us.
Thanks for subscribing!
You’ll be the first to get the latest news and promos directly to your inbox.
Last updated: Oct 28, 2022
Need help finding internet & TV providers near you? Give our experts a call: (844) 451-2720
Monday — Friday 8:00 a.m. to 10:00 p.m. EST Saturday 9:00 a.m. to 7:00 p.m. EST Sunday 10:00 a.m. to 7:00 p.m. EST
Search internet providers by state
Connect with us:
Copyright © 2022 Allconnect. A Red Ventures Company. All rights reserved. Terms and conditions and restrictions apply. All content on this Web site is proprietary. Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary