How to check voicemail on avaya phone

So here are some easy tips on how access your Avaya Partner and some Avaya IP phone system voicemail when you are away from your office:

1. Call your office

2. Wail for your automated attendant to pick up

3. Press * then 7

4. Press your extension number then #

5. Press your password number then #

Listen to your messages!

If you still have problems accessing your phone system voice mail please call or email us at [email protected]

To access your voicemail follow the steps below:

  1. Dial *17 from your extension. Some Avaya telephones have a dedicated voicemail key which can also be used to access your mailbox.
  2. If your mailbox has an access code set, using your telephone keypad, enter the mailbox number followed by # and password followed by #.
  3. You will hear a prompt telling you how many messages you have in your mailbox.
  4. The voicemail system will start playing your new messages.
  5. Once you have accessed your mailbox, you can use the following codes:

    • Play old messages: Press 1
    • Play saved messages: Press 2
    • Edit your mailbox greeting: Press 3
    • Delete current message: Press 4
    • Save current message: Press 5
    • Change mailbox access code: Press *04
    • Hear Help Prompts: Press *4
    • Exit: Press 8

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Updated 16/09/2016

3.You can use the Search box at the top to filter the messages displayed to matching From value names or numbers.

4.To call the number associated with the message, click on the underlined From details.

5.You can click on the check boxes to select a message or messages and then:

•Save the message
To mark the messages as saved click Save. The message icon changes to a computer disk

How to check voicemail on avaya phone
icon. Note that whilst the portal also displays group messages it cannot save them.

•Delete the message
To delete the messages click Delete. Note that whilst the portal also displays group messages it cannot delete them.

How to check voicemail on avaya phone
Play the message
Play the selected message or restart play if paused. You can also select the message to play by clicking on the
How to check voicemail on avaya phone
,
How to check voicemail on avaya phone
or
How to check voicemail on avaya phone
message icon next to the message. The playback can be done through your phone or browser.

How to check voicemail on avaya phone
This icon indicates that your current profile is set to playback messages to your phone extension.

How to check voicemail on avaya phone
This icon indicates that your current profile is set to playback messages through your PC.

How to check voicemail on avaya phone
Stop
Stop playing the current message.

How to check voicemail on avaya phone
Pause
Pause the playback of the current message.

How to check voicemail on avaya phone
Fast Forward
This option is grayed out and not supported when using playing back messages through your PC.

How to check voicemail on avaya phone
Rewind
This option is grayed out and not supported when using playing back messages through your PC.

Message Icons

How to check voicemail on avaya phone
Unread message

How to check voicemail on avaya phone
Read message
Note that by default, a read message is permanently deleted from the mailbox after 30 days unless changed to a saved message.

How to check voicemail on avaya phone
Saved message
Setting a message as saved stops it being automatically deleted after a period of time.

How to check voicemail on avaya phone
Priority message
This icon is added the message icon to indicate that the caller has set the message as a priority message.

How to check voicemail on avaya phone
Private message
This icon is added to the message icons above to indicate that the caller has set the messages as a private message. Private messages cannot be forwarded to another voicemail mailbox.

How do you access voicemail on Avaya phone?

To access your voicemail follow the steps below: Dial *17 from your extension. Some Avaya telephones have a dedicated voicemail key which can also be used to access your mailbox. If your mailbox has an access code set, using your telephone keypad, enter the mailbox number followed by # and password followed by #.

How do I check my voicemail on my office phone?

How Can I Check My Desk Phone Voicemail From A Remote Line?.
Dial the direct number of your desk phone..
Wait for the call to time out to your voice mail..
While your custom voice mail greeting is played, enter your voice mail PIN. ... .
Your voice mail will begin playing immediately..

How do I check my voicemail on Avaya phone remotely?

Remote Access with an Avaya phone.
Dial your full number,.
at the greeting, press *,.
enter your extension, e..
enter your password (pin),.
press 1 to listen to a voicemail message..

How do I check for voicemail messages?

Open the Phone app . On the bottom, tap Voicemail . If you can't find "Voicemail," call your voicemail instead.