How do you use zelle to transfer money

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Enroll in Zelle® to quickly send and receive money

Send and receive money fast with Zelle®

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KNOWLEDGE BASE

We recommend you let your recipient know to expect a notification from U.S. Bank advising money was sent to them.  

Online banking steps:

For the best online experience, we recommend logging in at usbank.com.

  1. Select Send money, then select Send money with Zelle® and Send money once more.
  2. Choose your recipient, then select their email address or mobile number. You can add a new recipient during this step if they’re not on your list.
  3. Enter how much to send, select the account to pull the funds from, then choose Review.
  4. Update the following information if it should be changed:
    • Use the drop-down menu next to the frequency to make this a recurring payment. 
    • Select the calendar icon to change the date the funds are sent.
  5. Type a message in the message box if you'd like.
  6. If everything is correct, select Send.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From your dashboard, select Send money at the bottom of the page, then Send money once more.
  2. Choose your recipient, then select their email address or mobile number. You can add a new recipient during this step if they’re not on your list.
  3. Enter how much to send, select the account to pull the funds from, then choose Review.
  4. Update the following information if it should be changed:
    • Press the toggle button to make this a recurring payment. 
    • Select the calendar icon to change the date the funds are sent.
  5. Type a message in the message box if you'd like.
  6. If everything is correct, choose Send.

Additional information

If you’d like to send an eCard to your recipient, just select Choose an eCard from the confirmation page.

Messages aren't required but are recommended. A personal message gives your contacts the confidence they’re receiving the request from someone they know. It's also an opportunity for you to communicate the purpose of the request to your contacts.

Recipients need to register their mobile number or email address with Zelle®. If the mobile number or email address isn't registered within 14 calendar days, the payment expires, and funds are returned to your account.

  • Non-registered recipients: We'll send the recipient a notification the funds were sent. The notice includes instructions on how the recipient registers with their financial institution, or directly with Zelle®, to claim the money. It's sent to their mobile number if you chose to send the money using their mobile number. If you sent the money using their email address, they'll receive their notice via email. 
  • Registered recipients: You don't need to take any further action as long as your financial institution supports automatic deposit. If your financial institution doesn't support it, please manually accept the payment.

Send Money with Zelle through mobile banking demo

How do you use Zelle step by step?

Send Money with Zelle.
Sign on and select Transfer & Pay..
Go to Send Money with Zelle®..
Select a recipient from your list or add a new recipient. Then choose a From Account, and enter the amount..
Select Review and confirm that the email address or trusted U.S mobile number and name are correct..
Select Send..

How do I send money from my bank account through Zelle?

Get started by enrolling your email or U.S. mobile number through your mobile banking app or with the Zelle® app. Enter the preferred email address or U.S. mobile number of the recipient. You can send money to almost anyone1 you know and trust with a bank account in the U.S. Enter the amount to send.

How does Zelle work when someone sends me money?

How can I use Zelle®? You can send, request, or receive money with Zelle®. After you've enrolled, simply add your recipient's email address or U.S. mobile number, the amount you'd like to send or request, review and add a memo, and hit “confirm.” In most cases, the money is typically available in minutes1.