Article ID : 00255888 / Last Modified : 18/09/2022 PrintIMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps. Valid for
SolutionDownloaded applications may affect the performance of your device or cause it to behave unpredictably. Use safe mode to check whether a downloaded application is causing the problem. In safe mode, your device only starts with software and applications that were already installed when you purchased your device. If the device performance improves in safe mode, it’s likely that one or more downloaded applications are affecting the device negatively. You can exit safe mode by restarting the device and uninstall the application or applications you suspect are causing the problem. (It is also possible to uninstall applications from inside safe mode.) If the problem is recent and you’re not sure which application is causing the problem, you can start by uninstalling the most recently downloaded one. To enable safe mode
* Note: For Xperia 1 IV, Xperia 10 IV and Xperia 5 IV,
To exit safe mode
If you can't exit the safe mode by restarting the device, try these actions one after the other. Verify after each action whether the problem was solved, before trying the next one:
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Safe Mode is a feature of Android OS that allows troubleshooting on your smartphone if it started behaving erratically after installation of some problematic apps. It may be possible that your device is restarting itself, freezing, crashing, or has become slow. Once you enter the Safe Mode all 3rd party apps and widgets get deactivated and you can be sure that the issue has been caused by recently installed apps. Now you can just restart normally and delete the recently installed apps one by one till you get the device working fine again. Time needed: 5 minutes. How to turn on and off Safe Mode on Android
Better see this in action in the hands-on video below. Why is my phone stuck in safe mode?So safe mode won't turn off is probably because the "Volume Up" or "Volume Down" button is stuck. And the system may recognize that you are always performing the operation of opening the safe mode. Therefore, your Samsung Android phone will be stuck in safe mode.
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