Outlook is one of the most used email applications across the globe. When you send mail to someone by default it stores the shipped items or folder into the sent mail. But sometimes sent mail doesn’t appear in Outlook. In this article, we will discuss the causes why the Outlook Sent Items folder may have gone missing and how you can restore the Senti items folder in Outlook. Show
Why is the Sent Mail Folder not showing in Outlook?
If the Sent Items Folder is missing or not showing in Outlook, then follow these suggestions to restore or get it back:
Now let’s know how to fix this problem in detail. 1] Remove or Delete Unwanted Sent Emails from the Sent FolderSometimes your sent item folder gets full of your old and unwanted messages by which your sent item folder gets corrupt. It might be the possible reason for most of the recently sent mail not being present in the sent item folder. This problem can be fixed by deleting old, unwanted, and irrelevant emails and messages from the sent items folder in Outlook. You may choose to Archive the Sent folder regularly. 2] Enable the Option Save Copies of Email in the Sent Item FolderIf the mail sent by you is not saved to the sent items folder. It means you have not enabled the option to save copies of emails in the sent item folder. Go there and enable it. By enabling this, if you send mail to someone, that mail is automatically stored in the sent item folder. Below is the simple step by which you can enable save copies of sent items.
3] Create an Alternative Folder for Storing Sent EmailsCreate or select the alternative folder to save the sent item. When you send mail to someone this mail save in the sent item folder in outlook. Where you can easily find your mail. Follow the below steps to create an alternative folder.
Alternatively, you can also follow this path – Open Outlook > Folder > New Folder. A new folder can thus be created where sent mail will save automatically. 4] Clear Outlook cacheHere is the procedure to completely delete or clear the Outlook cache files from their location, and reset them. This includes auto-complete data as well as other temporary files.
5] Disable Outlook Cached Exchange ModeCached exchange mode gives us permission to access emails and another task in outlook. It works also when your system is not connected throw the internet. It saves all files in your system hard drive in OST file format and when the OST file gets oversized it corrupts your email or sent folder. By disabling this option you can prevent your file to get corrupting. Below are the simple steps to turn the cached exchange mode off.
TIP: Running the Microsoft Support and Recovery Assistant Tool can help solve many Office related issues. 6] Create a New Outlook ProfileYour Outlook profile could get corrupt due to many reasons. Abrupt shutdown of outlook application during a power failure. It’s always good to have a backup of all your important Outlook data. Since your outlook profile is corrupt it means you can’t access your data. In case you have recently taken a backup, creating a new Outlook profile is a good option. Follow the below steps to create a new Outlook profile
After creating a new outlook remove the old corrupt profile. Follow the below steps to remove the corrupt profile
We hope this post helped you resolve the issue. Read: Microsoft Outlook Inbox is not showing the latest emails. How do I delete my Outlook profile and create a new one?To delete your Outlook profile and create a new one, do the following:
How do I rebuild my Outlook 365 profile?To repair or rebuild the profile from the Outlook Desktop application, follow these steps:
How do I get my Sent folder back in Outlook?When you send a message, it restores into the Sent item folder. However, sometimes, we can’t find it, which means that your Outlook is misconfigured.
That’s how you can get the Send Folder back. Read: How to repair Outlook account Can we use multiple email accounts in a single Outlook?Yes, we can use multiple email accounts in a single Outlook. You just need to repeat the usual procedure to add an email account to Outlook. If you are interested, then these posts will show you how to combine Outlook Inbox of multiple accounts and how to add multiple accounts in the Outlook app for Android and iPhone. Similar: Email not saved to Sent Items folder in Outlook How do I add a Sent folder in Outlook?To add a Sent folder in Outlook, you need to enable the Save copies of messages in sent item folder option from settings. If you want to know how to do the same, check the second solution, which will help you add the folder in question. That’s it! Read: Repair corrupt Outlook PST & OST personal data files with Inbox Repair Tool, etc. Why does Gmail not show sent items in Outlook?Under Save messages section, make sure the Save copies of messages in the Sent Items folder check box is selected. For IMAP account, please also go to File > Account Settings > Account Settings. Double click your IMAP account and click More Settings.
How do I sync Gmail with Sent Items in Outlook?Go to Mail > Sync Email. Select Gmail. In the Connect your Google account window, enter the display name you want to use. Select Connect your Google account so we can import your email from Gmail.
Why are my sent emails not showing up in Outlook?You might not be able to view your sent email messages if Outlook isn't setup to keep a copy of sent items. Select File > Options > Mail. Scroll down to Save messages and make sure the check box for Save copies of messages in Sent Items folder is checked.
Why can't I see my Gmail sent emails?To view your sent messages, click "Sent Mail" in the left-hand menu. Gmail may not be configured to show this folder by default, however. This doesn't mean your messages aren't being sent and saved, it simply means that you can't access them as part of the standard view.
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