(800) 935-9935 Chase Bank Phone Numbers and Emails
Toll-Free Number:
Customer Service:
(877) 469-0110
Domestic Chase Military Services
(800) 432-3117
Lost or Stolen Credit Card
(318) 340-3308
Military Personnel And Veterans Overseas
Chase Bank Emails:
Accessibility
Business Customer Service
Report Fraud
Claim Your Business
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Chase Bank Contact Information
Corporate Office Address:
JPMorgan Chase and Co.
270 Park Avenue
New York, New York 10172
United States
Other Info (opening hours):
Mailing Addresses:
P.O. Box 6185,
Westerville,
Ohio 43086,
United States
P.O. Box 182077,
Columbus,
Ohio
43218,
United States
Other Location:
340 S. Cleveland Ave, Building 370,
Westerville,
Ohio 43081,
United States
Additional Fax Number:
Accessibility +1-847-787-5125
Chase Bank Rating Based on 820 Reviews
Rating details
1.6 more details
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Summary of Chase Bank Customer Service Calls
7.1K TOTAL
CALLS
03:51 AVG CALL
DURATION
19% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chase Bank Customer Service?
Account Question:
- 1d ago “Balance”
- 3d ago “Password issues”
- 5d ago “Open account”
Payments and Charges Question:
- 4d ago “Deposits”
- 5d ago “Charge dispute”
- 5d ago “Unauthorized purchase”
Request for Information Question:
- 23h ago “I have a question?”
- 23h ago “I need help with zelle”
- 3d ago “Checking account debit I don't recognize”
Cards Question:
- 20h ago “My credit card I didn't receive it yet”
- 4d ago “Lost card”
- 4d ago “Card not working”
Product/ Service Question:
- 6d ago “Try to pay my car loans”
- 24d ago “What happens if I’m overdrawn”
- 2M ago “Order a debit card”
Activation/ Cancellation Question:
- 26d ago “To cancel an appointment”
- 1M ago “Cancel card”
- 1M ago “Activate a card”
Shipping and Delivery Question:
- 1M ago “Where is my replacement card”
- 2M ago “Didn't get paid direct deposit”
- 3M ago “Never received debit card in mail”
Return/ Replace Question:
- 21d ago “Change account phone number”
- 1M ago “Change address”
- 2M ago “Return phone call”
Staff Question:
- 2M ago “Customer service”
- 2M ago “Talking with customer service”
- 4M ago “Customer service for atm card”
Refund Question:
- 16h ago “Calling for a refund for on an item”
- 2M ago “I don't see a refund I was supposed to receive since august”
- 5M ago “Refund on debit”
Employment Question:
- 2M ago “Pay off car”
- 6M ago “Trying to get payroll check”
- 6M ago “Pay off loan”
Website/ Application Question:
- 4M ago “What's wrong with your website?”
- 6M ago “To ask for my application.”
- 1Y ago “Chase text "looks like this part of our site is not working right now"”
Other Question:
- 14h ago “Wave overdraft fee”
- 1d ago “Available funds for check”
- 3d ago “Speak with a representative”
About
Chase Bank Terms of Service
Please upgrade The Customer's browser. The company will stop supporting this version of The Client's browser soon. Upgrade now to protect The User's accounts and enjoy a better experience. Chase Bank has signed The Client of Chase Bank out of The User's account. www.chase.com has enhanced Chase Bank's' platform for chase.com. For a better experience, download the Chase app for The Client's iPhone or Android. Or, go to System Requirements from The Customer's laptop or desktop. It appears The Client's web browser is not using JavaScript. Without it, some pages won't work properly. Please adjust the settings in The User's browser to make sure JavaScript is turned on. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE THE CLIENT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE. ANY CHANGES WILL BE INCORPORATED INTO THE TERMS AND CONDITIONS POSTED TO THIS WEBSITE FROM TIME TO TIME.
To read more: //www.chase.com/digital/resources/terms-of-use
Chase Bank Privacy Policy
To read more: //www.chase.com/digital/resources/privacy-security
Chase Bank Pros and Cons
Pros: Having atms everywhere, Convenience, When chase cared about customers, Online banking, No one is very helpful
Cons: Poor customer service, Unethical business practices, Dishonesty of service reps, Very bad service, Rude customer service
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Summary
In 2000, Chase Bank was acquired by JP Morgan. JPMorgan Chase was incorporated in 1968. It is a financial holding company. JPMorgan Chase's principal bank subsidiaries are JPMorgan Chase Bank, National, and Chase Bank USA, National Association, a national banking association that is the Firm's credit card issuing bank. JPMorgan Chase's principal nonbank subsidiary is J.P. Morgan Securities Inc., its United States investment banking firm. The bank and nonbank subsidiaries of JPMorgan Chase operate nationally, as well as through overseas branches and subsidiaries, representative offices and subsidiary foreign banks. The Company's activities are organized into six business segments: Investment Bank, Retail Financial Services RFS, Card Services CS, Commercial Banking CB, Treasury Securities Services TSS and Asset Management AM.
Chase Bank is ranked 138 out of 792 in Banks category
Area Served
USA, Worldwide
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