General Inquiries
Blue Shield of California
50 Beale Street
San Francisco, CA 94105-1808
Claims
P.O. Box 272510
Chico, CA 95927-2510
Care Management Programs
Asthma
Chronic Obstructive Pulmonary Disease (COPD)
Congestive Heart Failure (CHF)
Coronary Artery Disease (CAD)
Diabetes
P.O. Box 629005
El Dorado Hills, CA 95726
Claims and Correspondence
Anthem Blue Cross
P.O. Box 105557
Atlanta, GA 30348-5557
Care Management
P.O. Box 629005
El Dorado Hills, CA 95726
1-800-995-2800
If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.
SAN FRANCISCO – Blue Shield of California is closely monitoring the severe conditions caused by Hurricane Florence. The health plan has implemented the following services to help ensure continuity of care for affected members in North Carolina, South Carolina and Virginia: Blue Shield is allowing for the immediate refill of prescriptions for members in mandatory evacuation zones, even if they are not yet due to be refilled. Members who may have lost or misplaced their identification card can print a new card on our
website at blueshieldca.com. Alternatively, members can use the Blue Shield of California mobile app to access their ID card on their mobile device. We will continue to monitor activity and may make further adjustments to continue to best serve our members. About Blue Shield of California For more news about
Blue Shield of California, please visit www.news.blueshieldca.com.
The health plan is conducting outreach to affected members who are currently participating in a care management program to ensure continuity of care.
Magellan Health, Blue Shield’s contracted managed care plan for behavioral health, is providing free access to resources, materials and counseling services through its dedicated
hotline: 1-800-327-7451.
Blue Shield vision plan members in these states can obtain a replacement pair of lost or broken glasses, and can use out-of-network providers as needed with claims paid at in-network costs. Please contact Vision Customer Service for assistance, 877-601-9083.
Blue Shield of California members who need immediate assistance can contact customer service at 800-393-6130.
Blue Shield of California strives to create a health care system worthy of our family and friends that is sustainably affordable. We are a not for profit, independent member of
the Blue Cross Blue Shield Association with care for four million members, 6,800 employees and more than $17 billion in annual revenue. Founded in 1939 and headquartered in San Francisco, Blue Shield of California and its affiliates provide health, dental, vision, Medicaid and Medicare health care service plans in California. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have an impact on California communities.
About Blue Cross Blue Shield Association
The Blue Cross and Blue Shield Association is a national federation of 34 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide health care coverage for one in three Americans.
The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.
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Global Coverage
Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it.
Blue Cross Blue Shield Global™
Current Members
Blue Cross Blue Shield members have access to medical assistance services, doctors and hospitals in most countries around the world. To learn more about your international coverage visit BCBS Global® Core or contact your local BCBS company.
An Expanded Portfolio of International Solutions
Blue Cross Blue Shield offers enhanced coverage and service through its broader portfolio of international health insurance products to meet the unique needs of globally mobile individuals and businesses worldwide. International healthcare coverage is available for employers, individuals and students, providing peace of mind for everyone from short-term travelers to long-term expatriates, for destinations around the world.
Whether you or your business reside inside or outside the U.S., we offer international healthcare products that deliver the security and stability you have come to expect from Blue Cross Blue Shield.
Visit Blue Cross Blue Shield Global to learn more about our full range of international products and services.
The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.