Please note that Apple have their own set of policies and procedures regarding refunds, only they would be able to refund iOS purchases. To inquire about a refund you can: Show 1. On your device, go to your Settings app. Please note that all in-app purchase sales are final and refunds are completely at Apple's discretion. As with most downloadable software products, items bought in our games (in-app purchases) are non-refundable. Only in rare cases will exceptions be made. If the purchase was made on an Apple (iOS) device: If the purchase was
made on a Google (Android) device: (Image credit: Future / iMore) If you experience a problem with music, movies, TV shows, books, or apps you purchase from iTunes or the App Store, you can request a refund directly from Apple. Of course, you'll need to have a valid reason for the request — it's not meant to be a way to get free trials, etc. The iTunes and App Store refund process is similar no matter what device you start on or what app you start in, but we've outlined your options below for iOS, macOS, and the web. If you fail to get a refund through Apple's official channel, your next best bet is to reach out to Apple Support. How to get an iTunes or App Store refund via the webApple's refund system is web-based rather than being built directly into any of Apple's in-app storefronts, so you may as well start your refund process directly at the right website.
This process is the same regardless of whether you use the browser on your iPhone, iPad, or Mac. You should hear back from Apple within a few days about whether your request for a refund is approved. How to get an iTunes or App Store refund on iPhone or iPadThough Apple hasn't built a way to request a refund directly into apps like the App Store or iTunes Store on iOS, you can at least start the process there if you prefer. The below steps show the process for the App Store specifically, though the process is much the same in Apple's other digital stores.
You should hear back from Apple within a few days about whether your request for a refund is approved. Note that if you are not eligible for a refund for the item you have selected, the final button to submit your claim will be grayed out. How to get an iTunes or App Store refund on MacIf you're on your Mac or Windows PC and want to seek an iTunes or App Store refund, you can do just that. Like on iOS, the process will boot you out to a web browser to complete the claim, but you can at least start the process in one of Apple's storefront apps. The steps below apply to the Mac App Store, though you can also start the process via the Music, TV, or Books apps.
Again, you should hear back from Apple within a few days as to whether your refund has been approved. A note on refundsAs we said at the outset, Apple's function for requesting refunds is for cases where a genuine mistake was made, or the content you bought was not as advertised — not just for checking out the best iPhone and iPad apps on a trial basis. It's best to get your refund request in as soon as you realize something is wrong, as the timeframe for a refund being granted can vary by region. If your reason for the refund isn't valid or you're too late to claim one, your claim may be denied, or you might at least have to have a more in-depth conversation with Apple Support. However, iTunes and App Store refunds typically take a day or two to process, save for any extra checks Apple Support needs to do. You can check the status of any refund claims by logging back into Apple's Report a Problem site. Updated July 2022: Minor updates made. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. Before this, he worked in the technology field across different industries, including healthcare and education. He’s currently iMore’s lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. How do I get a refund from Apple for accidental inSign in to reportaproblem.apple.com. Tap or click "I'd like to", then choose "Request a refund". Choose the reason why you want a refund, then choose Next. Choose the app, subscription or other item, then choose Submit.
Can you request a refund from inIf it's been less than 48 hours since you bought an app or made an in-app purchase: You can request a refund through Google Play. If you bought movies, books, or other content: You may be able to request a refund more than 48 hours after your purchase (check policy below).
Will Apple refund inAll you have to do is specify the reason for the refund – for example, that the purchase has been made by a child, or that the promised content does not live up to its promise.
How long does an inStore credit – It may take up to 48 hours to see the refund in your Apple Account balance. Mobile phone billing – It may take up to 60 days for the statement to show the refund.
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