American express platinum travel customer service phone number

American express platinum travel customer service phone number

No matter what your travel needs are, experienced Platinum Travel consultants are ready to tailor make your next travel adventure.

Platinum Travel is a dedicated travel agency, exclusively for Platinum Card Members and your gateway to a world of unique travel opportunities.

Swimming at Bondi, cocktails in Honolulu, seeing London's Christmas lights or savoring a pinot noir under the vines in Central Otago. Do you have Membership Rewards points put toward your next trip?

Benefit from specially negotiated airfares with many of the world's leading airlines*, ship board cruise credits**, room upgrades with special amenities at over 1000+ FINE HOTELS & RESORTS properties*** and much more when you book through Platinum Travel Services.

For more information or to discuss your travel needs, call Platinum Travel Service on 1800 419 1255, option 1.

* Airline partners, benefits and destinations are subject to change without notice. All reservations must be made through Platinum Travel and paid for on the Platinum card or affiliated Membership Rewards points.
**Cruises cannot be purchased using Membership Rewards points. Cruise line partners may vary from year to year; contracts have different expiry dates and benefits are subject to change without notice. Benefits only apply to bookings made through the Platinum Travel Service and paid for with the Platinum Card.
***The choice of complimentary benefit is at the discretion of the hotel you are staying at. Upgrades, early check-in and late check-out may not be available in certain instances and are subject to hotel availability. All bookings must be made through Platinum Travel and paid for using your Platinum Card upon check-out.

GENERAL TERMS AND CONDITIONS 

  • The benefits and offers are being brought to you by AmericanExpress/Partners of American Express/third party entity exclusively for American Express Platinum Cardmembers ona “best effort basis”
  • All the benefits and offers are subject to availability and Cardmembers must exercise due diligence in understanding specific terms and associated charges/fees that may be applicable to such benefits
  • The benefits can be used only in conjunction with the American Express Platinum Card and cannot be combined with any other promotion or offer and any participation/availment of the benefits by American Express Platinum Cardmember shall be purely voluntary
  • All airline offers are valid only on bookings made through the Platinum Travel Services (a third party entity) and payments made through the American Express Platinum Card
  • All fares quoted for partner airlines’ offers are subject to all applicable airport taxes, airline fuel charge, government taxes and service fee chargeable either by the airlines and/or the Platinum Travel Services. These taxes/charges/fees, etc.are exclusive of the charges mentioned in the Cardmember Terms and Conditions and Most Important Terms & Conditions
  • American Express is neither responsible nor guarantees the quality of the goods/services and nor is it liable for any defect or deficiency of goods or services so obtained/availed by Cardmember as a benefit/privilege associated with the American Express Platinum Card
  • American Express and the partners reserve the right to change/withdraw the Terms and Conditions of any offer at any time without prior notice. All airline fare discounts are subject to airline fares being available for the destination and being permitted as per fare rules
  • These Terms and Conditions are to be read in conjunction with the Cardmember Terms and Conditions and Most Important Terms and Conditions governing the usage of the Platinum Card and may be deemed as the Terms and Conditions governing the American Express Platinum Cardmembership. 

Platinum Travel is a dedicated travel agency, exclusively for Platinum Card Members and your gateway to a world of unique travel opportunities.

Swimming at Bondi, cocktails in Honolulu, seeing London's Christmas lights or savoring a pinot noir under the vines in Central Otago. Do you have Membership Rewards points put toward your next trip?

Benefit from specially negotiated airfares with many of the world's leading airlines*, ship board cruise credits**, room upgrades with special amenities at over 900 FINE HOTELS & RESORTS properties***, lounge access to over 1,000 airport lounges worldwide with Priority Pass**** and much more when you book through Platinum Travel.

For more information or to discuss your travel needs, call Platinum Travel Service at 0 2273 5599 and press “2” after selecting your preferred language.

Does American Express Platinum have travel credit?

Travel further with Platinum. Each year of your Platinum Card membership, you have access to a $200 CAD Annual Travel Credit1, yours to use toward any single travel booking of $200 or more charged to your Platinum Card through Platinum Card Travel Service or American Express Travel Online.

How do I check my American Express Platinum card?

To check your American Express Platinum card balance, log in to your American Express account online or call customer service at 1-800-528-4800. It's also possible to check your American Express Platinum card balance through the American Express app.

How do I activate international transactions on my American Express card?

You can manage these controls in 3 easy steps: Log in to your Online Card Account or Amex App. Go to 'Account Management' (Online Account) or 'Account' (App) Go to 'Transaction Security Settings' to manage and modify your transaction security settings.

How do I call American Express from outside the US?

In the event that a toll-free number is unavailable, please contact our international contact number +1 801 849 2124 for assistance (collect calls are accepted). Many countries have strict requirements regarding products they will allow in and out of the country.