Social security administration replacement social security card

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April 7, 2022 Update: Local Social Security offices are offering more in-person appointments and have resumed in-person service for people without an appointment. It is strongly encouraged to continue to go online, call for help, and schedule appointments in advance.

For more information on “How to Get Help from Social Security, visit the website: //www.ssa.gov/coronavirus/gethelp/

Link to the Social Security Administration website:    www.socialsecurity.gov/onlineservices.

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To Obtain a New Social Security Number and Card you will need to provide at least two documents to prove age, identity, and U.S. citizenship or current immigration status.

The new online service allows individuals to get replacement Social Security cards through the Social Security Administration website at: www.socialsecurity.gov/ssnumber

To Obtain a Replacement Card, if lost or stolen, you must prove your identity and U.S. citizenship.

To prove identity: Social Security must see:

  • U.S. driver’s license; or
  • State-issued non-driver identity card; or
  • U.S. passport.

If you do not have these specific documents or cannot get a replacement for them within ten days, Social Security will ask to see other documents, such as:

  • Employee ID card;
  • School ID card;
  • Health insurance card (not a Medicare card);
  • U.S. military ID card
  • Letter from doctor, with your name, address, social security number and doctors name, address, and signature

To Prove Age: Social Security must see:

  • Birth certificate;
    If a birth certificate does not exist Social Security may accept:
  • Religious record made before the age of 5 showing your date of birth
  • U.S. hospital record of your date of birth
  • U.S. passport
  • If you lived outside the U.S.: other records showing long term residence outside the U.S.

To prove U.S. citizenship: Under recent changes in law, only certain documents can be accepted as proof of U.S. citizenship. These include:

  • U.S. birth certificate;
  • U.S. passport

To prove immigration status:   If you are not a U.S. citizen, Social security must see your current U.S. immigration documents.   Acceptable documents include:

  • I-94 Arrival/Departure Record or admission stamp in the unexpired foreign passport
  • I-766 Employment Authorization Document, EAD, work permit
  • Form I-551 (Lawful Permanent Resident Card, Machine Readable Immigrant Visa) with your unexpired foreign passport

How to Change a Name on Your Social Security Card: To change your name on your Social Security card, you must also complete Form SS-5. You need to provide recently issued documents that show your legally changed name such as a marriage document, divorce decree, court order for a name change, or certificate of Naturalization showing the new name. The new Social Security card will show your new name, but will have the same number as your old card.

All documents must be either originals or copies certified by the issuing agency.   Social Security cannot accept photocopies or notarized copies of documents or receipts showing you have applied for a document.

To Find the Nearest Social Security Office Look in Connecticut’s Community Resources Database:
Search by Service Name: Social Security Numbers

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SOURCE: U.S. Social Security Administration website 
PREPARED BY: 211/jm
CONTENT LAST REVIEWED: April2022

In this article:

  • What Is the Process of Getting a New Social Security Card?
  • Getting a Replacement Social Security Card Online: Extra Requirements
  • Can I Replace My Social Security Card the Same Day?
  • What if I Can’t Apply for a Card Online?
  • What if My Social Security Card Was Stolen?
  • Protect Yourself Going Forward

If your Social Security card is lost or stolen, you can replace it for free through the Social Security Administration (SSA) website, by visiting a local SSA office or through the mail. If you don't need a card right away and you know your number, you may not want to go to the trouble, because you are not required to have an actual Social Security card.

You are limited to three replacement cards in a year and 10 during your lifetime, but there are some exceptions. For example, if you have a legal name change, this does not count toward the limit; neither do changes in immigration status that require card updates.

What Is the Process of Getting a New Social Security Card?

Getting a replacement Social Security card involves just three steps:

Step 1: Gather Documentation

You'll need to gather some important original documents or copies certified by the issuing agency (photocopies or notarized copies are not accepted by the Social Security Administration). The paperwork needed is used to prove the following:

  • Citizenship: You must show proof of your U.S. citizenship such as a U.S. birth certificate or a U.S. passport.
  • Age: You must show proof of your age with a birth certificate, U.S. hospital birth record, U.S. passport or religious record made before the age of 5 showing your date of birth.
  • Identity: You must prove your identity showing a U.S. driver's license, state-issued ID card, U.S. passport or employee ID card, school ID card, military ID card or health insurance card (not a Medicare card).

All of the documents must be up to date, as the SSA will not accept expired documents or receipts showing that you have applied for these documents.

Step 2: Apply Online

Fill out the Social Security card application using the documents above or create a SSA account to fill out the application online.

Step 3: Visit the Local SSA Office

Print out and bring your application and the original documents to your local SSA office. If you filled out the application online, the site will direct you to a page where you can find the closest SSA office in your area. You can also submit your application using an online form, provided you meet certain criteria outlined below.

Getting a Replacement Social Security Card Online: Extra Requirements

Yes, you can request a replacement Social Security card online if you are a U.S. citizen age 18 or older with a U.S. mailing address. You must also have a driver's license or a state-issued identification card from one of these states. If you meet those requirements, you can set up an account on the SSA site to request a replacement card.

Can I Replace My Social Security Card the Same Day?

The fastest way to replace your Social Security card is to request a new one online. You can also visit a local SSA office in your area. According to the SSA website, it typically takes 10 to 14 business days to receive your new card once your application has been processed.

What if I Can't Apply for a Card Online?

If you can't apply for a Social Security card online, then you will need to show the required documents in person at your local SSA office. The documents needed will depend on your current citizenship status and your age.

Different documents are needed if you are an adult and a U.S.-born citizen, a foreign-born U.S. citizen, or a noncitizen. Also, if you are replacing a Social Security card for a child, you'll want to check the SSA website to determine which documents you will need.

What if My Social Security Card Was Stolen?

If you're replacing your Social Security card because it's been stolen, there are several precautions you should take immediately to reduce your risk of identity theft. Your Social Security number is a very important piece of personally identifiable information that can be used to open new credit accounts in your name, among other things, if it falls into the wrong hands.

  1. Alert the authorities. You should contact local law enforcement to file a crime report. You'll need this later on when you alert other agencies and take action to restrict access to your credit file.
  2. Add a fraud alert. Adding a fraud alert to your credit files lets creditors know you've been a victim of fraud or worry you may be a victim in the future. A fraud alert instructs creditors to take extra steps to verify your identity before granting any new credit in your name. Placing a fraud alert with any one of the three major credit bureaus (Experian, TransUnion or Equifax) will automatically alert the other two to do the same.
  3. Check your credit. It's important to monitor your credit carefully after your Social Security card is stolen. If an identity thief uses it to take out a credit card or loan in your name, it will appear on your credit file. With Experian, you can check your credit report and scores for free every 30 days and get free credit monitoring.
  4. Freeze your credit. If you want to go the extra mile for peace of mind, you can freeze your credit, which will prevent anyone from accessing your credit while the freeze is in place. Credit freezes must be turned on and off at each credit bureau individually. To place a credit freeze with Experian, explore the Security Freeze Center.
  5. Replace your card. Obtaining a new copy of your card will make it easier to prove your identity in the future. Be sure to put your replacement card somewhere safe to help prevent it from being stolen again in the future. Avoid carrying your Social Security card with you at all times, instead only taking it out of your safe space when you need to.

Protect Yourself Going Forward

Once you've followed all the steps to get your replacement Social Security card, it's wise to take action to protect yourself. You may have received a new physical card, but your Social Security number will remain unchanged, and anyone who comes into possession of your old card can use it to commit fraud. This may mean staying diligent about what's on your credit report for years to come.

The good news is there's a lot you can do to prevent your Social Security card from being used nefariously. In addition to taking steps to protect your identity, make sure your new card is stored safely and securely and only leaves your home or safety deposit box when absolutely necessary. Losing possession of your Social Security card can be a nerve-wracking experience, but you've got tools at your disposal to make sure it's replaced quickly and your identity is protected for years to come.

Can I get a replacement Social Security card at my local office?

Once you complete your application (online or in-person), we will mail the card after we process the application. Please understand that we don't issue cards at our offices. If you need to visit an office, we encourage you to first check the office's status at our Office Closings and Emergencies page.

How long does it take to get a replacement card from Social Security?

You can replace your card online and receive it in 14 days. You can also use your account to check the status of your request and manage other benefits you receive from us.

How do I get a copy of my Social Security card?

How do I replace the card? You should apply for a replacement card even if you cannot recall your Social Security Number. Complete an Application for a Social Security Card, Form SS-5-FS (PDF / 5 pages / 125 KB) – all questions must be answered and legible.

What do I do if I lose my Social Security card?

But, if you do need a replacement, you can complete your application online or in-person. The easiest way to request a replacement SSN card is online with a free, personal my Social Security account. You can go to www.ssa.gov/ssnumber and answer a few questions to find out the best way to apply.

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