Insurance admin solutions medicare supplement claims address

Contact Center and Self-Service

Every IAS client is given the unique toll-free number for policyholders and agents.  As an extension of your brand we seek to understand and embrace the culture of your organization, the level and quality of service your customers have come to know and expect when doing business with you.  We then emulate that experience, and have a proven record of service excellence across industry metrics such as average speed of answer and abandon rate.

More and more today policyholders and agents want service automation, to fit their busy schedules, from their desktop to their mobile device.  IAS manages a unique suite of portals, for policyholders, for agents, and even a portal for Medicare providers seeking benefit and eligibility information about their patients.  These portals are easily customized to fit your brand requirements, and are constantly evolving to keep pace with advances in technology and the ever increasing demands of our customers, and yours.

Premium Billing and Collection

We bill and collect premiums across all modes and funding mechanisms for the individual, group and list-bill insurance markets. As part of our comprehensive Insurance and Reinsurance Accounting services, we offer all types of premium billing, including electronic funds transfer, direct billing, group list bills, and government allotments. For premium collection, we use bank lock boxes and remote deposit capture to ensure you receive same-day credit for all premium deposits. Learn more about our Insurance & Reinsurance Accounting Services.

HEALTH INSURANCE

IAS provides the full range of insurance administrative services for a myriad of supplemental health products, expanding the capabilities of your home office without the need to hire and train additional personnel. Learn More

LIFE AND ANNUITY

The life insurance and annuity marketplace encompasses a broad range of product offerings, each requiring attention to detail and a depth of industry knowledge for accurate and timely processing. Learn More

MEDICARE SUPPLEMENT

IAS is an industry leader in third-party administration for Medigap & Medicare Supplement products, providing best-in-class processing and customer service. We closely monitor releases from the Centers for Medicare & Medicaid Services (CMS) and receive daily updates on insurance regulations, and insurance claims, to ensure that your policies are handled with the utmost accuracy. Learn More

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Insurance Administrative Solutions (IAS) offers unrivaled insurance administration services. Our knowledgeable and tenured personnel, rich in experience and domain knowledge, use proven methodologies and a unique combination of proprietary and commercial technology to ensure that your business is managed quickly and accurately, and your customers experience best-in-class service. We provide a full suite of end-to-end business processing services that can be customized to meet your unique business needs.

More than just a third-party administrator, IAS is helping to shape the landscape of the insurance industry through public policy advocacy, innovative administrative solutions, consultative approach and commitment to service excellence. We are a thriving and growing business process outsourcing solution that helps insurers optimize administrative workload, bolster their industry expertise, leverage emerging technologies, and streamline operations. IAS delivers efficient and cost-effective solutions to foster your continued success.

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