How to request money with zelle chase

5 Easy Steps to Send Money with Zelle from Chase Bank

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ojo otaru

ojo otaru

Business and Information Technology

Published Aug 1, 2022

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5 Easy Steps to Send Money with Zelle from Chase Bank - What is Zelle? It’s the new peer-to-peer payment network that allows you to send money with just a few taps or clicks – no extra logins or passwords required! With Zelle, you can use Zelle to send money from Chase bank to clients, family and friends using other banks such as Bank of America, Wells Fargo and U.S. Bank, Capital One 360, Citi, Discover Bank, Navy Federal Credit Union, PNC Bank, Synchrony Bank etc instantly and securely, making it the fastest way to get money where it needs to go. Below is how Zelle works with Chase Bank: First, download the free Zelle app from your app store and add your bank account information into the secure app.


1) Log into your Chase bank account

Logging into your account is easy. Simply enter your username and password into the appropriate fields on the homepage and click Log In. Once you’re logged in, you’ll be taken to your account overview page. From there, you can click on the Send & Request tab at the top of the page.

2) Select Send Money from Zelle on your Chase bank account

To get started, select Send Money from Zelle on your Chase bank account navigation menu and then enter the email address or phone number of the person you want to send money to. If they're not already a Chase customer, they'll need to sign up for an account. Once you've entered their information, choose how much you'd like to send and whether you want to pay with your bank account, debit card, or credit card. Then review and confirm the transaction before hitting Send. That's it!

3) Complete your recipient's information

To start, you'll need your recipient's name and email address or United States mobile number. When you enter their information, we'll verify that they have a Zelle account with their bank or credit union. If they don't, they'll get an invitation to enroll. If you're not sure whether your recipient has a Zelle account, go ahead and enter their information—we'll let you know if there's a problem.

4) Enter the amount you want to send with Zelle on your Chase Bank Account

Enter the amount of money you want to send with Zelle. You'll need to have your recipient's email address or phone number handy. Choose whether you want to send money now or schedule a future payment. If you're sending money to someone for the first time, you'll need to add them as a new recipient. Review and confirm your payment details, then hit send. That's it!

5) Confirm your payment details and submit your payment using Zelle On Chase Bank

1. To get started, you'll need to log in to your online banking account and navigate to the Zelle section on your chase bank account.

2. From there, you'll need to enter the amount of money you want to send, as well as the recipient's email address or phone number.

3. Once you've entered all the necessary information, you'll be able to review and confirm your payment details.

4. If you're satisfied with what you see, click Send Now to submit your payment.

5. You can also choose to save a copy of the transaction by clicking Save a Copy. In addition, you'll receive an email notification when your payment is processed. Remember that each bank may have different requirements for sending payments with Zelle on Chase Bank - so be sure to read the FAQs before sending any payments through this service. Zelle is available within both mobile apps and websites - you can always access it no matter where you are. Sending a payment has never been easier than with Zelle!

Use Zelle® with the Chase Mobile® app or chase.com

Did you know?

You can use Zelle® directly with Chase®. Beginning December 9, you’ll need to use Zelle® within your Chase Mobile® app or chase.com mobile app in order to send and receive money. You will no longer have access to the Zelle® app. But don’t worry, all of your contacts and history will be there waiting for you.

Enjoy the convenience of using Zelle® within your banking app rather than a separate app.

  • Chase does not charge a fee to send or receive money with Zelle®
  • Send money to almost anyone with a bank account in the U.S.

What you need to do
It’s easy – just start using Zelle® in your Chase Mobile® app or on chase.com! Simply login and choose “Send money with Zelle® ” in the side menu to get started on the mobile app. On chase.com, select “Pay bills and send money with Zelle®” in the “Pay & transfer” menu option. After December 9, you’ll no longer be able to use the Zelle® app and will be directed to the Chase Mobile® app to continue using Zelle®.

Related Questions

Why can’t I use the Zelle® app anymore?

The Zelle® app will soon only be available to users whose banks and credit unions do not offer Zelle® directly to their customers. Because Chase offers Zelle®, you can use it directly through your Chase Mobile® app or chase.com to send and receive money.


What should I do now so I can continue using Zelle®?

Just start using Zelle® in your Chase Mobile® app or on chase.com! Simply login and choose “Send money with Zelle® ” in the side menu to get started on the mobile app. On chase.com, select “Pay bills and send money with Zelle®” in the “Pay & transfer” menu option. And don’t worry, all of your contacts and payment history will be there waiting for you.


What happens if I don’t do anything?

After December 9, you’ll no longer be able to use the Zelle® app. To continue using Zelle®, you’ll need to use Zelle® through your Chase Mobile® app or chase.com


What happens to my pending payments?

There won’t be any changes. Pending payments you’ve sent to people you know and trust will not be impacted.


My friend’s bank offers Zelle®, but she can still use the Zelle® app. Why?

We’re phasing-in these changes. The Zelle® app will soon only be available to users whose banks and credit unions do not offer it directly to their customers through their banking app. If your friend’s bank offers it, but she can still use the Zelle® app today, she will likely receive a notice in the future saying that she may need to re-enroll with Zelle® through her financial institution.

How do I see Zelle requests on Chase app?

Select Send Money at the top of the page, then choose Send Money with Zelle®. Choose Transactions Timeline. It's found on the right side of the page, within the Actions section. Select Requests in the Zelle® activity section.

What happens when you request money on Zelle?

For example, if your mom wants to send you $200, that money will go directly into your bank account and be available for you to spend within minutes2. Using Zelle® is an easy way to quickly request money from your parents this school year.

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