GET THE LATEST INFORMATION Most Service Centers are now open to the public for walk-in traffic on a limited schedule. Appointments are recommended and walk-ins are first come, first serve. Walk-ins and appointment information
The North Carolina Department of Revenue has issued more than 2 million refunds and most refunds
were issued by the end of May. We are continuing to work diligently to process the remaining filed tax returns, including those being reviewed as part of our refund fraud and identity theft measures which may lead to a request for additional documentation from the taxpayer. We appreciate the continued patience of North Carolina taxpayers.Refund Delays Expected
Check your refund status
You may be able to get a tax refund if you’ve paid too much tax. Use this service to check your refund status.
Before you start
What you'll need:
- Social Security number
- ZIP Code
- Your exact refund amount
- Numbers in your mailing address
If your mailing address is 1234 Main Street, the numbers are 1234.
How long it normally takes to receive a refund
- e-file: Up to 3 weeks
- Paper: Up to 3 months
Some tax returns need extra review for accuracy, completeness, and to protect taxpayers from fraud and identity theft. Extra processing time may be necessary.
If you received a refund amount different than the amount on your tax return, we’ll mail you a letter. Wait for that letter before you contact us.
Prior year refunds
You must contact us to check the status of a prior year tax refund.
All state offices, including the Department of Revenue, will close Thursday, November 24 and Friday, November 25 for the Thanksgiving holiday. We will resume normal business hours Monday, November 28.
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- Check my Refund Status
Check my Refund Status Check the status of your refund online.
After submitting your return, please allow at least 2-3 weeks of processing time before checking your refund status.
What you'll need
- Social security number of taxpayer
- Expected amount of the refund
Ways to check your status
- Check your refund online (does not require a login)
- Sign up for Georgia Tax Center (GTC) account. GTC provides online access and can send notifications such as when a refund has been issued
- Use the automated telephone service at 877-423-6711
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When should I call?
Only if your refund status in our Check my Refund Status application:
- Hasn’t changed in more than 6 weeks
- Tells you to contact the Department
Our phone lines are typically busy this time of year. Our call center representatives have the same information as our Check my Refund Status application.
You may also need
More information on filing your return
Note: Some tax returns may take longer to process due to errors or incomplete information
#FFFFFF 303-951-4996 Contact the call center for questions about your TABOR refund. #FFFFFF Please note that in the best interest of all taxpayers, the Colorado Department of Revenue implements measures to detect and prevent identity theft related refund fraud. Please be aware that these measures, meant to ensure state tax dollars are going to the right person, could delay individual income tax refunds. If you have received a letter requesting that you verify your identity and/or tax return details, it
is important that you promptly respond to the letter. Read More #FFFFFFColorado Cash Back Call Center
*Your refund status will not be available on the Revenue Online portal. Important Identity Verification Information
Check Refund Status Online
You can check the status of your refund on Revenue Online. There is no need to login. Simply choose the option "Where's My Refund for Individuals" in the box labeled "Refund Resources". Then, enter your SSN or ITIN and the refund amount you claimed on your current year's income tax return. If you do not know the refund amount you claimed, you may either use a Letter ID number from a recent income tax correspondence from the Department.
You will receive the Letter ID within 7-10 business days. After we have received and processed your return, we will provide you with an updated status as the refund moves through our system. It may take a few days for an updated status to appear. Please check back often to verify where your return/refund may be in our process.
The information in Revenue Online is the same information available to our Call Center representatives. You can get the information without waiting on hold.
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Frequently Asked Questions
I can't check the status. What do I do?
Please verify the refund amount you have entered and verify that you are using the primary SSN for the return/refund. You may want to try using a Letter ID instead of the refund amount.
You have not updated the status of my refund in a while. When will I receive it?
Each return processes through multiple steps. We recommend you file electronically and include all documentation to ensure we can process your return/refund as quickly as possible. Please check back on the status daily. If we require additional information, we will contact you through U.S. Postal Service mail.
I received a "Validation Key" letter. Will that delay my refund?
In the best interest of all our taxpayers, the Colorado Department of Revenue implements measures to detect and prevent identity theft-related refund fraud. The Department has a "Validation Key" process where information will be requested to be entered on Revenue Online to validate their Colorado refund. Please be aware that if you do not respond to the validation key letter in a timely manner your refund will be delayed. Visit the Identity Verification web page for more information.