Blue cross blue shield montana customer service

As the largest health insurer in Montana, Blue Cross and Blue Shield of Montana provides wide-reaching and cost-effective health insurance plans to more than 250,000 Montana residents. Blue Cross and Blue Shield of Montana is an independent licensee of the Blue Cross and Blue Shield Association and sells health plans both on and off the Health Insurance Marketplace. Marketplace health plans cover the essential health benefits (EHBs) and are categorized into four metal levels: platinum, gold, silver, and bronze.

To assist members in maintaining healthy lifestyles, Blue Cross and Blue Shield of Montana educates members through the LifeTimes eNewsletter as well as through its informative website. Blue Cross Blue Shield of Montana also offers Blue Access for Members℠, a secure member website where members can check on claims, search for in-network doctors and hospitals, and use the Cost Estimator tool to compare the costs of services between hospitals and other facilities.

With Blue Cross and Blue Shield of Montana’s BlueCard® Program, members can rely on national coverage when traveling or living outside of Montana. This equates to 96 percent of hospitals and 83 percent of physicians nationwide. In fact, BCBS of Montana has the largest Preferred Provider Organization (PPO) in the country.

Like many insurance companies, Blue Cross and Blue Shield of Montana’s product offerings include the following types of plans: HMO and PPO.

Explore Blue Cross Blue Shield of Montana with HealthMarkets today!

Blue Cross and Blue Shield of Montana (BCBSMT) is the largest and most experienced health insurance company in the state, providing more than 300,000 Montana members with comprehensive and affordable plans.

BCBSMT has provided top-notch health insurance plans and administrative services to Montanans for more than 80 years. BCBSMT has distinguished itself in the marketplace through careful plan stewardship, unparalleled customer support and a nuanced understanding of Montana culture. BCBSMT is strictly focused on serving Montana and is committed to ensuring members achieve maximum health.

BCBSMT is headquartered in Helena, with five regional offices in Billings, Missoula, Bozeman, Great Falls and Kalispell. No other health insurer can match BCBSMT’s strong local presence of more than 500 Montana-based employees.

Be Covered

Partner with BCBSMT to hold health fairs and enrollment clinics in your area. Be Covered is an education and outreach campaign aimed at helping the uninsured understand why health insurance is important, make health plan choices, secure financial aid and how to use coverage.

Big Sky Initiative

A statewide initiative in partnership with healthcare providers, community groups, state government and other stakeholders to help fight opioid abuse, rising suicide rates, and meth and heroin epidemics.

Healthy Kids, Healthy Families

If your organization shares the goal to improve the health and wellness of children through nutrition education, physical activity, disease prevention and management, or substance abuse prevention, we invite you to apply for a grant.

Strategy and Innovation Consultant, Network Management

Blue Cross and Blue Shield of Montana

406-437-6068

Racial and Ethnic Disparities in Maternal Health

Pregnancy and childbirth complications in the United States have increased among all women by about 9% between 2018-2020. Black, Latina and Asian women all continue to fare worse than White women when it comes to the likelihood of complications.

Read More

COVID-19 Updates


We’re committed to supporting our members, communities and healthcare workers in the wake of the novel coronavirus outbreak

Learn More

BCBS Progress Health


The latest issue analysis, commentary and authoritative insight on health care from the Blue Cross Blue Shield Association
 

Learn More

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

How do I file a claim with Blue Cross Blue Shield of Montana?

If you don't have online access or need to make an adjustment, you may call provider customer service numbers for assistance: Commercial claims – 800-447-7828. Federal Employee Program (FEP) claims – 800-634-3569. Healthy Montana Kids (HMK) claims – 855-258-3489.

How do I cancel my Blue Cross Blue Shield in Montana?

If you want to cancel our off-Marketplace plan, we can process that cancellation for you. Call Customer Service at 1-800-447-7828. You can also log in to your Blue Access for Members account and send us a secure email message. A policy will also automatically be cancelled for nonpayment if you don't pay the premium.

What is the member service phone number Blue Shield of California?

Talk with a registered nurse anytime you have health-related questions. To learn about discounts on chiropractic services, massage, gym memberships and more, call Blue Shield Member Services at (800) 642-6155.

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